Anonyymi käyttäjä
9. helmikuuta 2024
Lovely looking hotel and decor is fresh and clean.
It is overlooking the river but also on the roadside so can be a bit noisy.
When we arrived the room wasn't ready and then they gave us a room without a river view which I had paid for. When I questioned this, the receptionist said it doesn't show that room on our system. Finally got them to change us to the correct room.
Bed was very hard and uncomfortable.
They only operate a cook to order breakfast and don't have any menu to look at to order what you want.
I was asked what I wanted....the only choice was an "American breakfast" so first morning I asked for this without any eggs. I got 3 bits of bread and some jam!
Second day I again asked for American breakfast without eggs and some toast, I got 3 bits of bread and jam.
They gave only the minimum of shower gel both days.
What should be a lovely hotel is rather ruined by poor service.
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