Vieraskäyttäjä
2. maaliskuuta 2025
booked a superior room of 48 square meters on the fifth floor. In the end, when we arrived, checked into the hotel, found that all the rooms are standard, 30 square meters. The hotel has only 3 floors, and I was placed on the second floor instead of the fifth floor. In the photos and in the description of the hotel it is indicated that there is a fitness room and washing machines. In fact, this is not the case. When I asked to return the price difference, since I was placed in a regular room and not a superior one, I was refused without a valid reason (they simply said such is the company's policy)
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