Hampton Inn & Suites Philadelphia/Newtown

很棒的體驗

I have no problems with the room, except whoever decided that those bathtubs were a good idea needs to be fired. They have a U shape on the bottom with not enough place to put your feet to stand up straight with flat feet. I had ankle surgery two years ago and have no issues but that hurt standing in that shower. My 78 year old father didn’t like that either as it felt very unstable. My main issue involves the breakfast. We chose Hampton Inn for the entire trip due to the breakfast. Stayed at one in Indiana on our way to Yardley. On Thursday, August 5 the two of us and the other 6 family members we were meeting went down for breakfast and the door is closed. The guy at the desk said they’ll be open soon as the person was late and so we sat drinking coffee. Then after waiting awhile they brought out some paper bags and I went back up and a lady said they wouldn’t have breakfast today and they made some bags for us to take with. She said she’d refund some money to us but because I had paid ahead she didn’t know how to and to contact customer service. What’s worse…if you look at the attached picture: I opened the bag and put the peanut butter and jelly on the bagel and then turned it over to eat it and found mold on the bagel. So not only did we not get breakfast, the breakfast they provided was moldy. I’m not impressed. Nor would I ever choose Hampton Inn again if this is the standard.

Once again, this hotel is NOT prepared for power outages. While the outage due to storms isn’t there fault. The management REFUSES to invest in a generator or even adequate alternative means of lighting(outside of emergency lights… and those are minimal. Also room windows do NOT open to allow ventilation. Do NOT stay here if you have medical devices(like a CPAP) that require power. I’m a Hilton Diamond member who literally travels for a living, and this is UNACCEPTABLE for a location that also sees a lot of families for the nearby Sesame Place. The management of this location does not care enough about their clientele to invest in a backup power source. Stay at your own risk!