The Westin Los Cabos Resort Villas - Baja Point

The food in the restaurants was fantastic, the service fantastic, and the facilities spectacular. The spa was wonderful!

Very disappointed with the resort in many ways, as a loyal Bonvoy member for over 10 years, I decided to try the Vacation program. The arrival was nice, very professional, all was good until I woke up with bites all over my left side of my body, from my arm across my back. When I reported the incident, they fumigated the room and told me it was ok for me to come back inside the same room. The next morning, I woke up with more bites, but this time on my right side, same pattern (from hand to lower back). After that, I was finally moved to another room. Did I get any compensation for the incident? No, they ignored me after I completed the vacation briefing and declined to buy. Even after returning home, the Marriott Vacation Club treated me as if I made up these claims; that's why I included the pics. I would not stay there ever again. Not worth the days of bites and itch. Food was decent, waiters and bartending staff were on their game, bell boys were very efficient and always had a great positive attitude.

The facilities are nice but the property is a giant labyrinth that makes no sense organizationally. It is not “poorly” marked, it is simply UNmarked, so we were lost during the entire duration of our stay. It is built on the side of a hill so the overlapping elevators all seem to start on the 1st floor regardless of what level you are on, so you can take 3 sequential elevators to work your way down to the lobby from different locations with each of them having “one” as the bottom level, even if you are actually on the fourth level. It makes no sense, which was frustrating. Regardless, the facilities were very nice and a reasonable value. It just needs a signage overhaul.