Solaz, a Luxury Collection Resort, Los Cabos

一家十分出色的酒店 環境和裝修都很好 除了餐廳性價比有點低之外一切都很好 十分推薦

I agree with another reviewer. This location really was perfect. It was beautiful and the open space of the resort was breathtaking. The architectural design was interesting as well. The timeshare unnecessarily created a rough start making you feel roped into something you didn’t want to hear. I think the resort really should be more up front with guests to see if you’re interested instead of wasting time. Raúl and Raphael took care of us during our stay and they were exceptional. They were friendly, courteous and helpful booking reservations and very attentive to our family’s needs. We really appreciated their services. The dining however was super disappointing. It was extremely overpriced and most things were underwhelming. The tempura, tortilla chips and pancakes could definitely use some improvement. Traditional veggies were not used for the tempura and without proper description, we were disappointed by the dish. I’m not sure what the deal is with the tortilla chips, but it was too thick and stale tasting throughout the resort. Strangely, we did not enjoy most of the Mexican dishes offered at the resort, which was surprising. With the resort having an air of exclusivity, you would think the local cuisine would reflect perfection. In contrast, the Italian restaurant was the best for dining as well as the room service for breakfast. We could not understand why the restaurant for breakfast was subpar and expensive with long wait times, but the room service was so much better and reasonable in prices. Had we known, we would have ordered room service every morning. We were a little weirded out that on our third day we found a dead bee on the floor of one of the bedrooms of our ocean view two bedroom suite. Our son is highly allergic to bees, so we carry an epi pen for him. This dead bee was discovered after we had housekeeping done. I had to have my husband clean it up. The housekeeper also left what looked like an empty juice bottle in the kitchen. I’m sure it was just an oversight in her part and perhaps she was thirsty while working. Still, it seemed odd. Also, for night service, the first and last nights we received chocolate truffles. I’m not sure if it’s every other night they offer this complimentary or if we got missed one night. Not a deal breaker, but more baffling if anything. Overall, our family had a nice stay. However, we were a little irked by guests taking our chairs at the pool and being extremely rude about it despite us tipping for towel service and our personal belongings there. We encountered this a few times by some pretty entitled guests. Something to be aware of.

Solaz was the perfect backdrop to our recent girlfriend’s getaway. The property is spectacular, the amenities are plentiful and modern and the service was impeccable. Raul and Rafael took such good care of us. As we are all moms, it’s was such a special treat to be attended to with such detail and kindness. The service that the use gentleman provided was beyond our expectations and they were never more than a message away and had the most kind spirits and demeanors. Do yourself a favor and book now! Your future self will thank you.

We had an excellent spring break stay at Solaz. Our Bonvoy Platinum status was recognized with a room upgrade. Easy and smooth check-in process. The butler service by Raul and Rafael was attentive, professional and courteous. Thanks guys! The hotel pools and seating were very nice. Poolside food and drink service was among the best we’ve experienced. Ground transportation into Cabo and San Jose via the hotel’s company was safe/clean, but more expensive than we expected…….

Very nice one

very nice