Level Los Angeles - Downtown South Olive

From 7/10 to 7/14/2025, we stayed here and were given a dirty room. A knife was found on the counter top, the bed had been used, and used towels were found on the ground in the bathroom. At the front desk, they said there were no rooms left, so they put us in a room on the 7th floor from a premium room on the 20th floor. Walking into the 7th floor room, we smell something foul. That room must have been without air flow for some time. After that, we went back to the front desk and requested another room. There is only one room left on the 16th floor, they said. We checked the room and there are white stains on the sofa. We were tired we just have to deal with it. We called service to bring us bed sheets so we can cover up the sofa to use it. Called them a few times, they didn't bring it to us. The bed sheets were finally delivered to us in the morning after we called them again. The experience is awful.

・ベランダからの眺めは素晴らしかった ・スタッフの対応も問題がなかった ・プールも綺麗でホットタブもありよかったが、サウナは温度が十分ではなかった

Awesome place with great view