Kunsthotel "Drei König" am Marktplatz Stadt Lörrach

Sehr zentral Sehr zentral am Marktplatz, daher vielleicht etwas laut. Mich hat das nicht gestört, aber empfindliche Geister könnten sich dauernd stören. Sehr schönes Zimmer, moderne Dusche. Rezeption ist nur morgens besetzt, daher war das einchecken etwas komplizierter, hat aber funktioniert.

Good sized room but not keen on glass bathroom doors that do not close correctly. Was surprised to be charged for bottles of water left in room - had mistakenly assumed these were complimentary 4Euros is no big deal but it would have been good to make the charge clear.

I would like to express my disappointment regarding a recent experience with the customer service and the accommodation I booked. The customer service representative who handled my call was unfriendly and unprofessional. She claimed that I had deliberately chosen the cheapest option, despite the fact that Check24 suggested booking the more expensive /comfort room instead of the cheaper. Her tone and attitude were offensive and unhelpful. the room I booked turned out to be far below acceptable standards. The floor was unclean, with visible hair scattered across it. There was no proper toilet paper provided, only half a used roll. The bathroom had only one towel, and the room itself was equipped with just one chair and a very small table. If this is considered a "comfort room" for two people, I am left wondering what the standard is for a single person or a non-comfort room. This experience has left me highly dissatisfied....!!!!

Gerne wieder problemloses Selfcheckin mit Code, gutes Preis-Leistungsverhältnis, feines Frühstückbuffet (feiner Kaffee, frischer Fruchtsalat, Rührei frisch serviert…) Mann Rezeption u Frühstückservice war sehr nett. Gute Lage, Einzig die 8.— für Hotelgäste Garage alter Markt hat nicht geklappt.

War alles zu meiner Zufriedenheit.

Clean, tidy, comfortable but lacking personality Great location, but the hotel made no connection with me as there was no-one to check us in - this immediately starts the experience negatively. Where's the warm, welcome guys? No food or drinks other than breakfast. Therefore, low score as this was a cold stay.