Basic stay which is all that is required flying in or out. I would stay again if the £8 pod charge was removed. I will not be staying if that is not reviewed.
Käännä
Majoituspaikan vastaus: Dear Simon,Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.The hotel has access to the POD as agreed by the Airport this access is chargeable and we have negotiated the lowest charge possible. The hotel pays £8.00 per person per journey to the operator, the facility is a huge advantage for the hotel as we are able to offer a quick direct connection. However, we do not profit directly from the journey sales these are all collected on behalf of the operator. We do hope to welcome you back to the hotel again in the future Kind regardsSergejGuest Relation Team Member
Vieraskäyttäjä
Standard kahden hengen huone
Majoittunut 3. 2025
Yksin matkustavat
1 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 24.4.2025
The only drawback was not having an elevator or anyone to help carry luggage up the steps.
Was so lovely & quiet & perfect with the hotel bus service that costs less than using the pods and was very close to walk from hotel!!
Thank you.. would stay here again!
Käännä
Majoituspaikan vastaus: Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.Unfortunately, the hotel does not have a lift, however, we do train all team members to assist guests with their luggage. The hotel does have rooms on the ground and first floor and we are happy to allocate rooms on these floors upon request. We are working with our partners to ensure that this information is provided at the time of booking. We do hope to welcome you back to the hotel again in the future. Kind regardsSergejGuest Relation Team Member
K.Mahendran
Standard kahden hengen huone
Majoittunut 3. 2025
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 24.4.2025
This hotel value for money.The breakfast was cheap and good.
Käännä
Majoituspaikan vastaus: Dear K.Mahendran,Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We greatly look forward to welcoming you back in the not too distant future.Kind RegardsSergejGuest Relation Team Member
Chris
Perhehuone
Majoittunut 3. 2025
Perhe
5 arvostelu
7.0/10
Lähetetty 12.4.2025
Great room and breakfast. Quilt is too think for summer temperatures and the transport links to Heathrow and London are rubbish.
Käännä
Majoituspaikan vastaus: Dear Chris,Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to our hotel.Yours sincerelySergejGuest Relation Team Member
Majoituspaikan vastaus: Dear Yueh,Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. Kind RegardsSergejGuest Relation Team Member
Xiaoye
Perhehuone
Majoittunut 12. 2024
Matkusta ystävien kanssa
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 30.3.2025
轉機非常方便
Käännä
Majoituspaikan vastaus: Dear Xiaoye,Thank you for your review, We are glad to hear that you enjoyed your stay at Thistle London Heathrow T5 and found the location of the hotel convenient for easy transport to the airport. We do hope to welcome you back to the hotel again in the future. Kind regardsSergejGuest Relation Team Member
Vieraskäyttäjä
Standard kahden hengen huone
Majoittunut 2. 2025
Pariskunnat
11 arvostelu
10.0/10
Ylivertainen
Lähetetty 30.3.2025
衛生乾淨,服務人員態度親切
Käännä
Majoituspaikan vastaus: Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We greatly look forward to welcoming you back in the not too distant future.Kind RegardsSergejGuest Relation Team Member
Vieraskäyttäjä
Standard kahden hengen huone
Majoittunut 2. 2025
Pariskunnat
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 21.3.2025
Super Service, Freundlich, die Lage is Top, Bar und Restaurant ist gut mit eine Terrasse gegen über den Heathrow Airport für Plane Spotter.
Käännä
Majoituspaikan vastaus: Thank you for your review, We are glad to hear that you enjoyed your stay at Thistle London Heathrow T5 and found the location of the hotel convenient for easy transport to the airport. We do hope to welcome you back to the hotel again in the future. Kind regardsSergejGuest Relation Team Member
Majoituspaikan vastaus: Thank you for your review, We are glad to hear that you enjoyed your stay at Thistle London Heathrow T5 and found the location of the hotel convenient for easy transport to the airport. We do hope to welcome you back to the hotel again in the future. Kind regardsSergejGuest Relation Team Member
Vieraskäyttäjä
Deluxe King -huone
Majoittunut 2. 2025
Liikematkustajat
1 arvostelu
3.5/10
Lähetetty 18.3.2025
Never made it to hotel due to emergency vet procedures to save dogs life
Informed hotel day prior but refused ANY refund
Paid in full for room and breakfast
No return
Nothing utilized
Käännä
DONG YOUNG
Standard kahden hengen huone
Majoittunut 11. 2024
Yksin matkustavat
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 18.3.2025
공항 근처에서 묵기에는 좋은 것 같습니다!
Käännä
Majoituspaikan vastaus: Dear Dong Young,Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We greatly look forward to welcoming you back in the not too distant future.Kind RegardsSergejGuest Relation Team Member
Parth
Standard kahden hengen huone
Majoittunut 2. 2025
Matkusta ystävien kanssa
1 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 15.3.2025
I really like this place and very good price
Käännä
Majoituspaikan vastaus: Dear Parth,Thank you for your review, We are glad to hear that you enjoyed your stay at Thistle London Heathrow T5 and found the location of the hotel convenient for easy transport to the airport. We do hope to welcome you back to the hotel again in the future. Kind regardsSergejGuest Relation Team Member
Vieraskäyttäjä
Standard kahden hengen huone
Majoittunut 2. 2025
Pariskunnat
2 arvostelu
9.0/10
Mahtava
Lähetetty 15.3.2025
Clean and tidy. Good food and ideal for T5. We had evening meal and breakfast, both good value
Käännä
Majoituspaikan vastaus: Thank you for your review, We are glad to hear that you enjoyed your stay at Thistle London Heathrow T5 and found the location of the hotel convenient for easy transport to the airport. We do hope to welcome you back to the hotel again in the future. Kind regardsSergejGuest Relation Team Member