Holiday Inn Express Derry - Londonderry

Unfortunately my 2 night experience was not particularly great. On arrival, my room had supposedly been cleaned. However, there was a dirty beer glass on the uncleaned side table and a towel with a blood stain on it. It was very late so I mentioned this the next morning. The staff were very apologetic and said they’d speak to housekeeping and gave me a voucher for a free drink/snack. I then sat down to breakfast and found a huge hair in my bacon!! I complained again. The staff member said…”you’re not having a good day are you”. I was running an event during the day. When I returned, the room had again been cleaned but the beer glass was still there! The staff I dealt with were great but this is really unacceptable for a hotel chain like this. It will definitely be a while until I choose to stay at a Holiday Inn again.

非常好謝謝，門店在鎮中心，交通比較便利，但早餐有點low，就是傳統的英式早餐，但檔次一般般，還可以還可以

friendly and accommodating staff