COVE Cannon Street arvostelua

Majoituspaikan vastaus: Dear Guest User, Thank you so much for your kind words! We're thrilled to hear that you found our property clean, hygienic, and conveniently located. Your feedback means a lot to us, and we look forward to welcoming you again the next time you are in London. Thanks! Teresa & the Cannon Team

Majoituspaikan vastaus: Dear Guest, Thank you for your perfect score! We are so glad you had a great time and enjoyed your stay with us at Cove Cannon Street! We look forward to welcoming you back soon! Teresa & the Cannon Street Team

Majoituspaikan vastaus: Dear Feiyaxiaoyu, Thank you for taking the time to leave your feedback for your recent stay with us. We are delighted to hear that you found the location of the property convenient and safe, and that you found our team enthusiastic. We apologise that the apartment did not quite meet your expectations in terms of size and we deeply regret that your belongings left behind were not found. We hope to have the opportunity to welcome you back for another stay to provide a more welcoming and comfortable experience we strive to achieve. Warmest Regards, Cove Cannon Team

Majoituspaikan vastaus: Dear Guest, thank you for taking the time to leave your feedback for your recent stay with us, we are delighted to hear that you had a lovely time and found the location of the property convenient and central. We will be sure to pass on your kind words about the staff. We hope to have the opportunity to welcome you back for another wonderful stay! Warmest Regards, Victoria and the Cove Cannon Team

Majoituspaikan vastaus: Dear Lemon_bamboo, Thank you for taking the time to share your feedback for your recent stay with us! We are thrilled to hear that you enjoyed your stay and found the location of the property! Its great to hear that you enjoyed the appliances and facilities offered in the apartments and we will be sure to pass on your kind words to the staff! We hope to have the opportunity to welcome you back for another amazing stay! Warmest Regards, Victoria and the Cove Cannon Team

Majoituspaikan vastaus: Dear Tongwei-xingzhougufen, Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed your stay and found our location convenient, just a short 5-minute walk from the large commercial area and the subway. It’s wonderful to know that you appreciated how easy it is to get around and explore London Cove Cannon Street. We look forward to welcoming you back on your next visit to London!Best regards,Teresa & the Cannon Street Team

Majoituspaikan vastaus: Dear Guest User, Thank you so much for your detailed review! We’re thrilled to hear that you enjoyed our friendly service and found our facilities well-suited for your stay. We're glad the location was convenient and that you felt safe in the area.Regarding the sofa bed, we’re happy to set it up upon request. We leave everything ready for you in a conveniently packaged set, making it easy to set up whenever you like. We appreciate your feedback and look forward to welcoming you and your family back again soon!Teresa & the Cove Cannon Team

Majoituspaikan vastaus: Dear Lilylshen, Thank you for your positive review! We’re delighted to hear that you enjoyed our convenient location near St. Paul's Cathedral and found the environment welcoming. It’s great to know that the room suited your needs, and that you appreciated the ability to cook your own meals. We're also pleased that the sofa bed worked well for your group of three.We hope to welcome you back soon for another comfortable stay!Teresa & the Cannon Street Team

Majoituspaikan vastaus: Dear Anonymous, Thank you for sharing your experience with us. We sincerely apologize for the inconveniences you encountered during your stay. While we're glad our team was able to assist you, we understand how these challenges, particularly after a long flight, affected your overall experience.Regarding the bedding, we want to ensure your comfort, so we’re happy to set up sofa beds upon request. We leave everything ready for you in a conveniently packaged set, making it easy for you to set up at your convenience.We also regret that the view and lighting in your room contributed to your discomfort. If you choose to stay with us again, we would be happy to arrange a room that better meets your preferences.On a positive note, we’re pleased that you found our facilities well-equipped and the location convenient. Your feedback is invaluable, and we are committed to improving our service. We hope to have the opportunity to provide you with a more seamless and enjoyable experience in the future.Wishing you all the best, Teresa & the Cannon Street Team

Majoituspaikan vastaus: Dear Anonymous, Thank you for sharing your experience with us. We’re glad to hear that you appreciated our convenient location near the subway station, as well as the nearby amenities like convenience stores, Shake Shack, and coffee shops. It's great that you enjoyed being within walking distance of St. Paul’s Church.However, we’re sorry to hear that the noise from outside affected your rest. We understand how important a good night’s sleep is, and we apologize for any discomfort this caused. While the central location can sometimes bring city noise, we’re always looking for ways to improve our guests’ experience. We appreciate your feedback and will take it into consideration.Thank you again for your review, and we hope to have the opportunity to welcome you back in the future.Teresa & The Cannon Street Team

Majoituspaikan vastaus: Dear Anonymous,Thank you for taking the time to share your experience with us. We are genuinely sorry for the challenges you faced during your stay and deeply regret the frustration this caused. Your feedback is important to us, and we are committed to addressing your concerns.We apologize that the room did not meet your expectations and that the layout was different from what you anticipated. We understand how this can be disappointing, especially after a long journey. Please note that our apartments have various layouts, but we will work on better communicating this to our guests.We are particularly concerned about the service issues you encountered. Typically, we prepare sofa beds in a conveniently packaged set for our guests, but it seems this wasn’t properly handled in your case. This is not up to our usual standards, and we will ensure our team addresses this to prevent similar oversights in the future.We are also sorry for the noise disturbances that affected your rest. We understand how important a peaceful environment is, especially after a tiring day. We are investigating this issue and will take steps to ensure it doesn’t disrupt future stays.Regarding the laundry facilities, we apologize that they weren’t in the condition you expected. Cleanliness is a priority for us, and we will be taking immediate action to improve this area. Our laundry room is open 24/7 to all residents, which can sometimes lead to dust accumulation, but we will ensure it is maintained more frequently. The foam you noticed was likely soap bubbles, but we will review our cleaning procedures to ensure everything is spotless.Finally, we are deeply sorry that you felt discriminated against during your stay. This is not reflective of our values, and we are committed to treating every guest with respect and care. We will be taking steps to ensure that all our guests feel welcome and valued.We understand that your experience was far from what it should have been, and we are truly sorry that your trip to the UK was impacted as a result. Your feedback is invaluable to us, and we hope to have the opportunity to provide you with a better experience in the future.Warm regards,Teresa & the Cannon Street Team

Majoituspaikan vastaus: Dear Guest, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your apartment, the facilities, and the convenient location at Cove Cannon Street. It's great to know that you found our price/performance ratio to be the best and that our team was able to assist you effectively. We're glad you appreciated the free luggage storage as well. Your feedback is incredibly valuable to us, and we look forward to welcoming you back soon!Wishing you all the best, Teresa

Majoituspaikan vastaus: Dear Mitcgong, Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and found our location in the financial district convenient with easy access to subway and train stations, as well as nearby supermarkets like M&S, Waitrose, and Sainsbury’s.We're glad that you appreciated the quiet atmosphere, especially on weekends, and that our front desk staff made a positive impression. Your kind words about our well-equipped hotel and the comfort of your one-bedroom apartment mean a lot to us.Regarding your note about the room not being cleaned daily, we want to highlight that we offer weekly cleaning to support our sustainability efforts, ensuring we minimize our environmental impact while still providing a comfortable stay.We're delighted to hear that you had everything you needed for a pleasant stay and that you're considering choosing us again for your next visit. We can't wait to welcome you back!Warm regards,Teresa & the Cannon Street Team