No elevator, poor wifi connection and worst of all, in the midst of summer - the AC was broken in the room and the heat was insufferable. Attempted to change rooms and were told the hotel was fully booked. Most definitely not worth >£150 per night.
Käännä
Vieraskäyttäjä
Huone(parivuode)
Majoittunut 5. 2025
Pariskunta
1 arvostelu
9.0/10
Mahtava
Lähetetty 24.6.2025
More than adequate for a short city break. Many cafes,shops , pubs and restaurants around walking distance.
Reception guy is very friendly and cheerful.
Room is a bit tiny but this is expected for London.
Käännä
Vieraskäyttäjä
Cosy-huone
Majoittunut 4. 2025
Yksin matkustava
1 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 3.6.2025
I thought this was going to be a better hotel than what it actually is. It is a clean, nicely decorated cheap hotel.
I come to London once or twice a year and always stay in Earls Court or Hammersmith. The seraphine always comes up as an option in my booking searches, but is always notably more expensive than places like the Premier Inn, Point A, W14, and Best Western: Boltons, so I always choose one of those. This time I had a last-minute change of itinerary, and needed to book only a week in advance of arrival, and Seraphine was less expensive, so I stayed here.
It is not, in any way better than those other options. There was nothing "wrong" with my stay here, but nothing stands out as a reason to choose this. As long as the Premier Inn Hammersmith exists, there is no reason to choose to stay at the Seraphine. The fact is, however, that if I do a search now, for a stay 4 months from now, the Seraphine would cost 50% MORE than the Premier Inn on Shepards Bush Road. This place is not equal to, and certainly not better than the Premier Inn.
My main negative was the size of the room, compared to what is pictured on the booking sites. I am very accustomed to tiny rooms at some of the affordable London hotels, but the way this room was laid out, there were only a few inches of space between the foot of the bed and the wall on which the TV was mounted. To get from one side of the room (where the door and closet are) to the other side of the room (where the desk and the bathroom are), you have to crawl ON the bed. There is not enough space to walk at the foot of the bed (the space is less than the width of your foot, much less your legs).
I don't think there will ever be a reason for me to stay here again; there are better options for the same or less money.
Käännä
Vieraskäyttäjä
Huone(parivuode)
Majoittunut 3. 2025
Perhe
3 arvostelu
6.5/10
Lähetetty 14.5.2025
The location is good, there are a lot of stores available nearby and and it is not far from Hammersmith station.
The room was small though and didn’t correspond the picture. Very small sink. No elevator. The reception desk was in a different corner and had a separate entrance. The breakfast is in the box. The staff was good though! The water pressure for hot water was good.
However, I still do not understand why in some sites the hotel is rated as 4star-hotel. It is one hundred percent 3star-hotel. I am not sure if I want to stay next time…
Käännä
Aysunnn
Cosy-huone
Majoittunut 3. 2025
Matkustus ystävien kanssa
3 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 22.4.2025
Erken check-in yapmamı sağladılar. Personel oldukça ilgili ve yardımcı oldular. Teşekkür ederim
Käännä
Vieraskäyttäjä
Kolmen hengen huone
Majoittunut 2. 2025
Liikematkustaja
7 arvostelu
9.0/10
Mahtava
Lähetetty 18.3.2025
總體還不錯,早餐也還可以
Käännä
Vieraskäyttäjä
Cosy-huone
Majoittunut 12. 2024
Matkustus ystävien kanssa
1 arvostelu
7.0/10
Lähetetty 4.1.2025
The location of the accommodation is excellent, with convenient access to both underground and bus lines. The staff are friendly and helpful, and the room is clean and comfortable. The only downside is the breakfast, which is more of a light snack than a full meal. Overall, the quality-to-price ratio is excellent, and we highly recommend this hotel.
Käännä
LEE
Cosy-huone
Majoittunut 11. 2024
Pariskunta
4 arvostelu
9.5/10
Mahtava
Lähetetty 22.12.2024
I had a fantastic stay at this hotel! The cleanliness was absolutely top-notch, with every corner of the room spotless and well-maintained. The shower was another highlight—perfect water pressure and temperature made for an incredibly refreshing experience. It's clear the staff takes pride in maintaining high standards. Highly recommend this hotel for anyone looking for comfort and quality during their stay!"
Käännä
Vieraskäyttäjä
Kolmen hengen huone
Majoittunut 7. 2024
Perhe
1 arvostelu
10/10
Ylivertainen
Lähetetty 4.9.2024
Very good hotel and very good service. Clean, very clean. Definitely worth to go.
Käännä
Vieraskäyttäjä
Cosy-huone
Majoittunut 7. 2024
Pariskunta
1 arvostelu
10/10
Ylivertainen
Lähetetty 22.8.2024
We were happy with this hotel :) Thank you so much.