Hotel was conveniently located outside a bus stop with buses going to Oxford Circus, SOHO, Chinatown etc.
Area is relatively safe.
Hotel-wise not the best for a four star. Definitely can improve on service and cleanliness. Probably also time for a refurbishment of furniture and white appliances. AC was making weird noises the entire time of the stay, shower door wasn’t working, surfaces weren’t not clean (we used a wet wipe right after housekeeping and it was so filthy - yucks!). Oh and the room only comes with shower gel and shampoo in terms of amenities (unlike the long list it states in description).
Majoituspaikan vastaus: Hello Pingdan, Thank you for your feedback.I am pleased to see that you enjoyed the location of the hotel and what we ofered.We hope to see you again.Kind regards,`Jaime
Majoituspaikan vastaus: Dear Emma,Thank you for your feedback, we are pleased that you had an enjoyable stay with us.Apologies that the room wasn't big enough on this occasion, hopefully on your next stay you can stay in one of our larger bedrooms such as the Junior suite or executive king.We hope to see you again soon.Kind regards.Michael Ferraz - Reception Manager
Majoituspaikan vastaus: Hello,Thank you for your feedback, we ar happy to see that you had a lovely time with us.We hope to see you again.Kind regards,Jaime