Majoituspaikan vastaus: Dear Sir / Madam , Thank you for the review , also i am sorry to hear about the situation what occurred , you can contact us regarding the refund . I apologise for the deduction i am sure there was some problem i will take your review on board so that our staff be careful for next time . If given a chance in future would like to personally assist you with your stay , also your review is important to us as it helps us to improve on our services kind regardsAnkur
Majoituspaikan vastaus: Dear Sir/Madam,Thank you for booking with us and we are sorry to hear about the issue encountered. I was sorry to see that you overall stay was not as anticipated and had we known your discomfort while you were with us, surely team would have made amends.We are listening to our guests and always finding new ways of enhancing your experience. We have so much happening behind the scenes at the moment.As we do have many different room categories available, please do not hesitate to contact me directly the next time your travels take you to London, and it would be my pleasure to personally assist you with choosing a room suitable for your needs.Kind Regards,Ankur Sehgal
Located in Paddington and only a 5-minute walk from railway station and Hyde Park. It was lovely stay for accommodations and breakfast, free Wifi and mini bar. The staff were all very friendly and helpful, Front Office / Housekeeping/Restaurant etc. We would definitely come back and highly recommend.