Park Plaza Westminster Bridge London arvostelua

Majoituspaikan vastaus: Dear Guest, thank you for your review and for choosing our hotel. Whilst we are pleased to see you enjoyed the stay, we are sorry to see that your stay didn't quite live up to a 10/10 experience - which is always our aim. We hope to see you again soon and wow you with our best services. Kind Regards, Alina

Majoituspaikan vastaus: Dear Guest, we are truly grateful for your feedback and delighted to hear that your stay met your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Kind regards, Senami

Majoituspaikan vastaus: Thank you for staying with us and for rating us highly on your overall experience. Our hotel location always gets the most praise from our guests and we are delighted it was excellent for you. We look forward to seeing you again in the near future. Kind regards, Mimi

Majoituspaikan vastaus: Dear Guest, thank you for your review. We are glad to learn that you loved your stay with us, and please rest assured we will share your comments with our team to take appropriate action. Hopefully, this will not deter you from staying with us again, as we do hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Majoituspaikan vastaus: Dear Weng Kong, thank you for your review and for choosing our hotel. We are sorry to hear that you encountered some housekeeping issues in your rooms, I wish we could resolve it during your visit. Please accept my apologies as this is not our usual high standard at all. I will share your feedback with our designated teams to prevent this from happening again. We do our best to ensure this has a minimal impact on our guest’s comfort and I apologise if you felt differently. We would love to welcome you back and truly impress you with our service in future. Kind regards, Alina

Majoituspaikan vastaus: Hello Jujupette, Thank you for sharing your feedback. We deeply apologise that you felt our staff came across as unfriendly and did not deliver exceptional customer service to you during your stay as this is a top priority to us. We will feed this comment back to our manager for review and rest assured we are working hard to ensure our usual high service levels are consistently maintained moving forward. We hope to see you again. Kind regards, Mimi

Majoituspaikan vastaus: Dear Guest, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene