Brown's Hotel, a Rocco Forte Hotel

Our stay at the Brown's was the experience of a lifetime! The attention to detail during our stay was mind blowing, and the communications we received before, during and after our stay was unparalleled. Every staff member at the Brown's went out of their way to ensure our stay was perfect. We experienced every outlet of the hotel and would give 5 stars to every experience! The Drawing room, Donovan Bar, the Spa and Charlies exceeded ALL expectations! The class, and level of service that we received from everyone made our first trip to London, and our anniversary absolutely PERFECT. We would never stay anywhere other than The Brown's!

Wonderful experience, amazing hospitality by all of the Browns team! What a special property in the center of the perfect location in Mayfair, all the amenities and charm we could have hoped for. This is an absolute recommendation from me and my entire family! Thank you Browns Team!!!

What can I say that hasn’t been said of Brown’s Hotel. As a frequent visitor to London itself, Brown’s seemed like a no brainer amongst the luxury hotels to choose from in the city. Having stayed at other properties in the brand’s portfolio we felt certain that the experience would be on par, but even still, the staff, service, design and property itself at Rocco Forte Brown’s exceeded every expectation. Let’s start with the design, which is truly stunning. Make no mistake, the official hotel photographs do not lie or exaggerate. The design itself, grand, serene, warm and yet none of it gives off a “look but don’t touch” kind of vibe. Which brings me to the service. Anyone familiar with Rocco Forte hotels has come to know the delicate balance that the company manages to strike between the utmost in refined service which truly lives up to its five star rankings, and a relaxed, friendly, not at all fussy atmosphere that feels both inviting and warm. That being said, the level of service and the staff that has been assembled at Brown’s is in a league of its own. The service was always attentive without being obtrusive, whether that was in the restaurants, with the concierge or in the reception and the staff that we spent the most time interacting with during our stay were each wonderful, friendly, helpful and truly lovely. All in all, it was an exceptional experience, from the booking of our accommodation, making the requested arrangements, concierge arranging our transfers prior to our arrival, to waking up each morning to a beautiful breakfast in Mayfair. We are so glad that we trusted our instinct and stayed at Brown’s once again to celebrate our Anniversary. It will definitely not be the last!