Copthorne Tara Hotel London Kensington – valokuvat

Majoituspaikan vastaus: Dear Virginie,Thank you very much for taking the time to share your feedback following your recent stay with us at the Copthorne Tara Hotel Kensington.We are delighted to hear that you appreciated our location and the cleanliness of the rooms, and that our team could offer you an upgrade to a club room. We're also glad to know that our reception team responded promptly when you encountered an issue with your first room.We appreciate your constructive comments regarding the grocery store selection and restaurant hours. Your observations have been shared with the relevant departments for review as we continuously strive to improve our guest experience.We hope to have the pleasure of welcoming you again in the future.Best regards,Jamila MamadalibekovaGuest Relations ExecutiveCopthorne Tara Hotel, Kensington, London

Majoituspaikan vastaus: Dear Angelamay,Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our safe and pleasant surroundings, as well as the warmth and health services provided by the hotel.It’s great to know that our location close to Kensington Gardens added to your positive experience.We look forward to welcoming you back on your next visit!Best regards,Jamila MamadalibekovaGuest Relations ExecutiveCopthorne Tara Hotel, Kensington, London

Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback following your stay at the Copthorne Tara Hotel Kensington.We’re pleased to hear that you found our location convenient for exploring London and that you were satisfied overall with your stay. We appreciate your comments about the room space when extra beds are added and your experience with our breakfast service.Your feedback helps us continue to improve, and we hope to welcome you back on your next visit.Best regards,Jamila MamadalibekovaGuest Relations ExecutiveCopthorne Tara Hotel, Kensington, London

Majoituspaikan vastaus: Dear Veronika,Thank you for your lovely feedback and for choosing to stay at the Copthorne Tara Hotel Kensington.We’re delighted to hear that you enjoyed your spacious superior room, our breakfast offering, and the warm welcome from our team. It’s always a pleasure to know our guests had a comfortable and satisfying stay.We look forward to welcoming you back again in the future.Best regards,Jamila MamadalibekovaGuest Relations ExecutiveCopthorne Tara Hotel, Kensington, London

Majoituspaikan vastaus: Dear BBC711,Thank you for your thoughtful review. We are delighted to hear that you appreciated the spacious room, the excellent location near King's Cross Station, and the overall comfort of your stay. We also appreciate your positive comments about our front lobby.We hope to welcome you back in the future for another great experience.Best regards, Jamila Mamadalibekova Guest Relations Executive Copthorne Tara Hotel Kensington, London

Majoituspaikan vastaus: Dear Guest,Thank you for your kind review and for choosing to stay with us at Copthorne Tara Hotel Kensington London. We're delighted to hear that you found our location convenient for transport and sightseeing, and that your stay offered great value for money.It’s especially pleasing to know that your family of three felt comfortable in the room with the extra bed – we always aim to provide flexible and comfortable accommodation for all our guests.We truly appreciate your feedback and look forward to welcoming you and your family again soon.Best regards,Jamila MamadalibekovaGuest RelationsCopthorne Tara Hotel Kensington London

Majoituspaikan vastaus: Dear JCEBUBBLES,Thank you for sharing your feedback. We’re delighted to hear that you found our housekeeping team helpful, prompt, and good at their job. However, we sincerely apologize for your experience with our concierge team. We strive to provide knowledgeable and helpful service to all our guests, and we will address your comments with them to improve this aspect of our service.We truly appreciate your feedback and hope to welcome you back for a more seamless experience in the future.Warm regards, Guest Relations Copthorne Tara Hotel London Kensington

Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your experience. We appreciate your feedback and are pleased to hear that you found the hotel to offer decent value for money with standard amenities and a satisfactory breakfast.However, we are truly sorry for the inconvenience caused regarding your forgotten items. We completely understand your frustration, and we regret that our team did not reach out to you about the items left behind. We agree that communication in such situations is essential, and we will certainly review and revise our post-check-out protocols to ensure that guests are informed promptly if they leave any belongings behind.Your comments about our customer care standards are valuable, and we will use this feedback to improve our service. We sincerely hope you will consider staying with us again, and we will do our best to provide a more positive and professional experience in the future.Best regards, Guest Relations Copthorne Tara Hotel London Kensington

Majoituspaikan vastaus: Dear Guest,Thank you so much for your review! We’re really glad to hear you enjoyed our location on Kensington High Street and the convenience of nearby transportation and restaurants. It’s also great to know that you found the cleanliness and service to be top-notch. We understand the rooms could use a bit of an update, but we’re happy to hear that the price and overall experience made it worthwhile for you. We’d love to welcome you back next time you’re in London! Best regards, The Copthorne Tara Hotel London Kensington