Park Grand London Hyde Park arvostelua

Majoituspaikan vastaus: Dear ylgw_2007,Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay and that you found our location, environment, amenities, cleanliness, and service to your satisfaction. Your positive feedback means a lot to us, and we’re glad we could contribute to making your stay enjoyable.We hope to welcome you back to Park Grand Hyde Park in the future!Kind regards,Easterna

Majoituspaikan vastaus: Dear Guest,Thank you for your feedback. We're sorry your experience wasn't up to standard. We’ll work on improving communication at reception and addressing the cleanliness and service issues you mentioned.We hope to provide you with a better experience in the future.Kind regards,Easterna

Majoituspaikan vastaus: Dear Guest,Thank you for your feedback and for sharing your experience with us. We apologize for the inconvenience caused during your check-in process and the initial room assignment. We understand how important it is for your reservation to match your expectations, and we're glad that our team was able to promptly resolve the situation and provide a new room.Your comments will help us improve, and we hope to have the opportunity to offer you a seamless experience in the future. Thank you for staying with us, and we appreciate your understanding.Best regards,Riddhi

Majoituspaikan vastaus: Dear LechengRainbow,Thank you for taking the time to share your review. We're glad to hear that you enjoyed the environment and found the breakfast to be plentiful. However, we noticed that the overall rating was 4 stars, and we’d love to know how we can improve further to make your next stay even better. Your feedback is important to us, and we hope to welcome you back soon for an enhanced experience!Best regards,Riddhi

Majoituspaikan vastaus: Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the cleanliness, amenities, and service during your stay. Our team works hard to provide a comfortable and welcoming environment, and it’s wonderful to know that our efforts made a positive impact on your experience. We look forward to hosting you again in the future!Warm regards,Easterna

Majoituspaikan vastaus: Hi SherryLuan,Thank you for your positive review! We're thrilled to hear that you enjoyed the cleanliness of the room and the quality of the food, especially with our efficient room service. Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back!Best regards,Easterna

Majoituspaikan vastaus: Dear Sooshi12,Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our convenient location near Paddington Station and the variety of shops and restaurants in the area. It's great to know that our hotel met your needs during your stay.We appreciate your feedback on cleanliness and will continue to strive for excellence in all areas. Your comments are valuable to us as we work to provide the best possible experience for our guests.We hope to welcome you back soon for another enjoyable stay!Best regards,Easterna

Majoituspaikan vastaus: Dear Guest,Thank you for your review. We're glad to hear you found our location and transportation convenient. While we acknowledge that our hotel may show its age, we're pleased it had everything you needed.We appreciate your feedback and are committed to continually improving our facilities and services. We hope to welcome you back for an even better stay in the future.Best regards,Tamara

Majoituspaikan vastaus: Dear Carlos Yip,Thank you so much for your wonderful review! We are thrilled to hear that you found our surroundings, amenities, cleanliness, and service all perfect. It's fantastic to know that you found our transportation convenient and enjoyed our service.We greatly appreciate your feedback and look forward to welcoming you back for another fantastic stay.Best regards,J Rodrigues