Wellington Hotel by Blue Orchid arvostelua

在倫敦住宿這個酒店算很不錯的了，很有性價比，若是能再提供包含早餐就更好了

酒店離火車站近，出行方便。

我給在英國留學的女兒定的酒店，女兒和同學一起住的，她説酒店服務特別好，會懂多國語言的服務，耐心且細心的詢問各種需求，很全面的考慮到住客的感受，入住三個晚上，感覺很棒。除了房間對着床的鏡子不太適應，其他幾乎挑不出任何瑕疵，下次去倫敦還會選擇藍花酒店。補充，去酒店附近著名景點靠走路就可以了，超級方便。

Great location, comfortable bed& good service

還不錯！有浴缸。早餐品類稍微少一些，不如希思羅機場這邊的酒店，但是位置絕佳，出行很方便！

很不錯 環境優美，交通便利，卧室較寬敞，2人入住很舒適，門口的小花園很有意境。美中不足就是前台到電梯間較遠，且是樓梯上上下下，帶行李不方便。

很滿意能訂到這個價位的花園酒店，門口有個綠地公園，登記入住專門強調不接收安排到周邊其他地址，最後滿足了我們的要求

相當的不錯

Tout était parfait !

小院不大卻有情調，房間乾淨明亮，樓下常常路過跑步和遛狗的人，打開窗户就是沙沙的樹葉的聲音，睡覺很安靜，沒有任何雜亂。西敏寺、白金漢宮就在附近，散步就到了。服務生温和而能及時滿足各種需求。 網上選酒店選了幾天，看評價越來越沒底，價格和位置優先考慮的情況下，最害怕兩個，一個是沒窗户、一個是半地下室，在這個酒店完全沒遇到。另外，Wellington 和Rochester 其實是一個酒店的兩個部分。 最後，攜程管家服務沒想到很有用，幫忙聯繫酒店，做各類溝通。國內已經半夜三更，人工客服仍及時給回覆和聯繫，相比國外的住宿預訂網站，真是覺得還是中國人的網站服務更好，靠譜！

酒店離維多利亞地鐵站和周邊小超市走路6、7分鐘，還能接受。比較安靜。比較舊了。服務熱情，樂於幫客人提供幫助。可能因為現在是旺季，所以感覺性價比不太高。

This is the worst hotel that I have stayed in the UK, although it is a four-star hotel. I even think it is discrimination/scam towards tourists as I see they treated the local British normally, putting them in the Wellington Hotel. Yet, the staff put us and other tourists to the rubbish Rochester Hotel. I spent so much money on the room in this Wellington Hotel, but the staff replaced us with another hotel (a three-star called Rochester Hotel) without giving any explanation. As seen in the attached photo, this Rochester Hotel is still under renovation, with workers working and nasty, chemical smell flying everywhere (I can even smell it in my hotel room), the staff still put us in this hotel. I complained and sought help from the staff, but they were useless. They insisted it's alright for me to stick with this hotel room. So outrageous and unreasonable!

They checked us in then didn’t have a room for my daughter and I. After waiting an hour we were given a room with a window next to the kitchen exhaust because they could not find our information. The room had an awaful food smell that I was hoping would get removed by the air vents but the ac didn’t work and opening the window only made the smell worse. Night 2 and 3 they ended up moving us to another property that was in construction that was less stars but the room smelled better. The hotel did there best to get us into a decent room but Trip.com refused to help in the matter. Trip.com refuses to adjust the pricing for the room I stayed in and will not make any adjustments or compensation. My total for the 3 nights in the room I requested was $667 the total for the rooms I actually stay in was $250. I should have been refunded for my overpayment however Trip.com says they cannot protect their customers. This was hopefully a rare case but beware of using a third party site to book any room. I know this hotel would have helped me right away if I would have booked directly through them.

Near Buckingham Palace and Westminster abbey