Majoituspaikan vastaus: Dear Guest, Thank you for your review after your stay with us and glad you had a pleasant stay with us overall. We were also bit disappointed to learn about your discomfort due to the flies in the room and lack of air-condition, we apologize for the inconvenience caused. Being a listed building, we were not permitted to install air conditioning in all the rooms, however you comments about the air-con and fly net will be considered for future improvements. We hope that your experience will not deter you from visiting us again and we look forward to welcoming you back to our hotel.Kind regards,Gem Guest Relations Team
Vieraskäyttäjä
Executive-huone(parivuode)
Majoittunut Aug 2024
Varattu muille
5 arvostelu
3.5/5
Lähetetty Oct 26, 2024
還可以給朋友預訂的
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your kind feedback and for recommending us after your recent stay at Strathmore Hotel. We are very happy that you enjoyed your stay with us and we appreciate your feedback. We very much look forward to welcoming you again to our hotel.Kind regards,Gem Guest Relations Team
Vieraskäyttäjä
Superior Double -huone
Majoittunut Sep 2024
Yksin matkustavat
1 arvostelu
4.2/5
Erittäin hyvä
Lähetetty Sep 30, 2024
Excellent location, nice and clean rooms
The rooms are tad small, which can be challenging if you have a large luggage.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to complete an online review following your recent stay at the Strathmore Hotel. It is great to hear you enjoyed all the benefits of its superb location and the room. It is always a pleasure knowing that our guests are satisfied with our services and facilities. We look forward to welcoming you back to our hotel again in the future. Kind regards,Gem Guest Relations Team
Majoituspaikan vastaus: Dear Guest, Dear Guest, Thank you for taking the time to complete a review following your recent stay at the Strathmore Hotel. We are happy that you enjoyed your stay overall and thank you for the additional comments about the facilities in the hotel. Your satisfaction is at the very heart of what we do here at the Gem Hotel and we take your feedback seriously.The points raised have been addressed and will be taken into consideration for future improvements. We hope you would give us the pleasure of welcoming you back and provide you with a much more memorable experience.Kind regards,Gem Guest Relations Team.
Zhuangxiaomeng
Superior kahden hengen huone
Majoittunut Aug 2024
Pariskunnat
12 arvostelu
4.2/5
Erittäin hyvä
Lähetetty Aug 17, 2024
比較老舊的住房
Käännä
Majoituspaikan vastaus: Dear Guest, Thank You for your positive rating for your stay with us at the Strathmore Hotel and we are pleased that you had a great stay. We would like to tell you that our doors are always open to you in the future.Kind regards,Gem Guest Relations Team.
Kaili
Yhden hengen superior-huone
Majoittunut Jul 2024
Liikematkustajat
2 arvostelu
4.2/5
Erittäin hyvä
Lähetetty Aug 4, 2024
It was a pity that there is no air conditioner. The breakfast was boring and not good. Overall it was a good stay there.
La atención muy buena. El lugar cumple las condiciones. Precio calidad perfecto. Aunque el hotel está un poquito viejo.
Creo que con una pequeña modernización estaría mejor.
Pero realmente volvería.
Small group of us visiting the Royal Albert Hall. Wanted a convenient hotel and it is excellent for the RAH but the rooms were so small!! And they were superior doubles. We had 2 rooms booked on 005 and one 524, both were so small, if the were the superior doubles, dont know what the standard would be.
Pathetic.
Service in the bar was awful, breakfast was excellent and staff there good. Reception friendly and fine apart from 2 rooms together, one is on lower floor and other is on 5th floor. That's together???
Both rooms had defects, poor maintenance etc.
Not again
Käännä
ScottRichard
Majoittunut Nov 2022
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty Nov 20, 2022
A lovely hotel, tucked away down a quiet side street but only 5 minutes from the museums and underground station.
Very friendly and helpful staff, spotless rooms and a very, very good full cooked breakfast.