Rest up London - Hostel

Horrible We booked a room with a bathroom, upon arrival I told reception that there was no light in the bathroom and they said yes, we'll see. When I arrived at night there was no light in the bathroom and at reception they told me, there's no one around now to check on that, the hostel is a dirty mess, all the rubbish on the ceilings, if you want towels you have to pay £5, they gave me a room on the fourth floor without an elevator, I understand it's a hostel but at almost £80 for a room with a bathroom in these conditions, and super far from everything, an experience that I don't recommend anyone go through.

Beautiful, pretty cheap but some issues. It's a hostel. Going into that is important to remember. I'm not comparing to a hotel level service. The good: the staff all seemed pleasant and helpful even when they couldn't give me what was promised. The building is beautiful and common areas are decorated very cute. Breakfast smelled good though we woke too later for it. There's outdoor space and a park next door which is rare for London. Once you get through the gate there's a pretty safe feeling. It's walkable from the tower bridge and plenty of public transport options. Now, the bad. The room was full of black specks on the clean white bed upon arrival which seemed to duplicate no matter what we did. Turns out the window was rusted away at the bottom of the window sill, which would explain the constant draft. The specks appeared to be from a mix of rust and bird excrement and feathers. We came in April, which is still rather cold some days and the radiator did nothing, so my guess is the boiler was turned off already. The deadbolt didn't prevent the door from being accessed from the outside. They charged me for towel rental before checking that they didn't have enough towels to give me. I don't know how many issues could have been fixed if we had asked for another room or more assistance. We ended up only staying 1.5 days & checking out and moving to another hotel. This morning (my original checkout day), I received a notice to checkout while aboard my plane. Remains to be seen if I'm actually checked out or not.

I stayed here a week, my first time in a hostel. The reception is always very friendly and helpful. I spent a lot of time in the common areas. I met some really nice people that were also staying there. They have lockers for 5£ per use. The beds were comfortable and clean linens. Very close to food options. I would stay here again.

The best hostel in London. I would like to thank Mr. Zane and Mr. Anderson for the exceptional service and the early check-in. I had a midnight long flight. I had arrived in London very early in the morning, and it was the only hostel that agreed to check me in at that time. The bed was very comfortable as well, and the room was very clean! The HSK department does an excellent job. Convenient location! 27/03/2025

matthew abd zaen were amazing and helped me through a tricky situation very professionally. had a very polite tone and were patient. The room was comfy and clean and the whole hostel had its own vibe. The location is very convinient as there are shops nearby

Lovely place in London, few minutes walk from elephant and castle tube station. Lovely building and staff are great just roasting in the room! After it cooled down it was absolutely fine :) Nice bars and restaurants nearby as well that aren’t all at London prices