La Suite West - Hyde Park arvostelua

Majoituspaikan vastaus: Hello Leonie,Thank you for your kind feedback, we’re delighted to hear you enjoyed our great location and cleanliness. It’s also wonderful to know our team was able to assist you and make your stay more comfortable.We appreciate your patience during the registration process and sincerely apologize for any inconvenience caused. At times, our front desk can get quite busy, but your feedback helps us identify areas where we can improve and better serve our guests.We hope to welcome you back soon for an even smoother and more enjoyable stayBest regards,Faycal - Guest Senior Manager

Majoituspaikan vastaus: Dear Guest,Thank you for your feedback, We’re glad to hear you had a great experience at our hotel. We understand how having a gym can be helpful, especially when the weather isn't ideal for outdoor activities. While the gym is no longer available on the property, please note that there are two gym facilities nearby that many of our guests find useful. Feel free to ask the reception for more details during your future stay. We’re always looking for ways to improve and appreciate your input. We hope to welcome you back soon and provide you with another wonderful stay! 😊Kind regards, Faycal - Guest Senior Manager.

Majoituspaikan vastaus: Dear Guest,Thank you for your feedback, we’re delighted to hear that you found the room clean and the service excellent. Our location near the subway station is indeed very convenient. If room size is important for your next stay, we recommend considering our larger Junior Suites. We appreciate your insights and will continue to work hard to enhance our guest experience. We look forward to welcoming you back again soonKind regards, Faycal – Guest Senior Manager.

Majoituspaikan vastaus: Dear Guest,Thank you for your thoughtful review, we're delighted to hear you enjoyed the unique charm of our converted mansion and found the bed comfortable. It's great that you appreciated the hot water kettle and enjoyed your bathing experience. We apologize for any inconvenience regarding the heating and air conditioning; we strive to maintain a comfortable environment for all our guests. We hope to welcome you back for another stay soonKind regards, Faycal - Guest Senior Manager.

Majoituspaikan vastaus: Dear Guest, Thank you for your feedback We're glad to hear that you had a good experience overall. We understand that rooms in London can be smaller, but we’re happy to know that you found our rooms comfortable and appreciated the amenities provided, including room service and extra items like toothbrushes and razors. We're also pleased you enjoyed the quality of the environment. We hope to welcome you back for another great stay soon! 😊Kind regards, Faycal - Guest Senior Manager.

Majoituspaikan vastaus: Hello Lianzixin,Thank you for choosing to stay with us we're glad you decided to give us a chance, and we hope we met your expectations. If there’s anything specific that stood out during your stay, we’d love to hear about it! We hope to welcome you back again soonKind regards, Faycal - Guest Senior Manager.

Majoituspaikan vastaus: Hello HuihuiSun, Thank you for your fantastic review, we're thrilled to hear you enjoyed our great location and felt safe during your stay. We're also glad you appreciated the friendly staff and the interior design. We hope to welcome you back soon for another wonderful experience.Kind regards, Faycal - Guest Senior Manager.

Majoituspaikan vastaus: Dear Guest, I’m truly sorry to hear about your experience, and I appreciate you bringing these issues to our attention. Your comfort and satisfaction are our top priorities, and it’s disappointing to learn that we fell short during your stay.We take cleanliness and room standards very seriously, and I will address your concerns with our housekeeping team to ensure these issues are resolved. I apologize for the miscommunication regarding your room change and for any discomfort caused by the air conditioning and noise from the subway.Please know that your feedback is invaluable in helping us improve. If you’d like to discuss your experience further, I encourage you to reach out directly so we can address your concerns more personally. Thank you for your honesty, and I hope we can make it right in the future.Kind regards, Faycal - Guest Senior Manager.

Majoituspaikan vastaus: Dear Guest, Thank you for your wonderful review, we're delighted to hear that you found your room clean and enjoyed our friendly service and breakfast options. It’s great that the location near the subway station made your travels convenient. We truly appreciate your feedback and hope to welcome you back soon.Kind regards, Faycal - Guest Senior Manager.

Majoituspaikan vastaus: Dear Guest, Thank you for your positive feedback, we're delighted to hear that you found your room clean and comfortable, and that our location made it easy for you to explore. We hope to have the pleasure of welcoming you back soonKind regards, Faycal - Guest Senior Manager.

Majoituspaikan vastaus: Hello Xiaobeimaodaren, Thank you for your detailed feedback, we're glad you enjoyed the amenities, including the daily replenishment of coffee and tea, as well as our friendly front desk service. We appreciate your input regarding the bathroom layout and will look into it to improve the experience. It’s great to hear that the location suited your needs and that you found the nearby restaurants and supermarkets convenient. Thank you for your recommendation, and we hope to welcome you back soon!Kind regards, Faycal - Guest Senior Manager.

Majoituspaikan vastaus: Dear Guest,Thank you for your kind review, we’re so glad you enjoyed our prime location next to Hyde Park and that you found our staff friendly and the rooms clean. We truly appreciate your feedback and look forward to welcoming you back soon 😊Kind regards, Faycal - Guest Senior Manager.