에어비앤비도 이렇게 연락안되는 경우는 없을 것입니다.
호텔시설/위치 깨끗합니다. 다만, reservation team은 소통이 최악입니다.
이메일회신도 없고, 전화를 아예 받지도 않습니다.
정말 최악이었네요
Käännä
Vieraskäyttäjä
Superior-huone
Majoittunut 2. 2025
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 17.3.2025
Excellent hotel lovely helpful friendly staff definitely recommend
Käännä
Hyeok jin
Superior-huone
Majoittunut 11. 2024
Pariskunnat
4 arvostelu
10.0/10
Ylivertainen
Lähetetty 16.12.2024
ㄸ깔끔하고 직원들이 착해요!! 좋슺니다 좃아요
Käännä
Majoituspaikan vastaus: Dear Guest, thank you for your review and feedback. We are delighted to read you had a wonderful time, and the teams ensured you are looked after. We hope to see you again soon. Kind regards, Alex Stroie - House Manager
Vieraskäyttäjä
Superior-huone
Majoittunut 10. 2024
Matkusta ystävien kanssa
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 11.11.2024
Friendly staff offered a glass of sparking wine when check in. Lovely rooftop bar/restaurant, lovely hotel in a grand building. Good value for money
Käännä
Majoituspaikan vastaus: Dear Guest, thank you for your review and feedback. We are delighted to read you had a wonderful time, and the teams ensured you are looked after. We hope to see you again soon. Kind regards, Alex Stroie - House Manager
Vieraskäyttäjä
Majoittunut 7. 2024
Matkusta ystävien kanssa
6 arvostelu
10.0/10
Ylivertainen
Lähetetty 2.9.2024
房間很整潔,員工很友善
Käännä
Majoituspaikan vastaus: Dear Guest, thank you for your review and feedback. We are delighted to read you had a wonderful time. We hope to see you again soon. Kind regards, Alex Stroie – House Manager
Vieraskäyttäjä
Majoittunut 7. 2024
Matkusta ystävien kanssa
3 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 26.8.2024
服務態度好
Käännä
Majoituspaikan vastaus: Dear Guest, thank you for your review and feedback. We are delighted to read you had a wonderful time. We hope to see you again soon. Kind regards, Alex Stroie – House Manager
Vieraskäyttäjä
Majoittunut 6. 2024
Perhe
2 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 23.7.2024
是第二次住了。第一天到的時候有歡迎巧克力,早餐特別棒,房間比較乾淨,總體滿意。
Käännä
Majoituspaikan vastaus: Dear Guest, thank you for your review and feedback. We are pleased to read you enjoyed your visit and found our amenities and breakfast in particular to your liking. We hope to see you again soon. Kind regards, Alex Stroie - House Manager
Anonyymi käyttäjä
Superior-huone
Majoittunut 12. 2023
Pariskunnat
10 arvostelu
10.0/10
Ylivertainen
Lähetetty 4.1.2024
Lovely hotel with gym sauna and pool. The hotel staff are very helpful and friendly.
Käännä
Majoituspaikan vastaus: Hello, We were delighted to receive your feedback following your recent stay with us Here at Montcalm Royal London House, on behalf of all the team I wanted to thank you for your glowing review of the hotel. We do hope the next time you are in London, you will choose to stay with us once again. Kind regards, Jeremy Hopkins General Manager
Majoituspaikan vastaus: Hello, thank you for reviewing Montcalm Royal London House, following your recent stay with us, I am delighted to see that everything was to your satisfaction. Based in the heart of the City Of London, we are well suited to see the sights of London and the West end.I do hope to have the pleasure to welcome oyu back on oyur next trip to London.Kind regards,Jeremy HopkinsGeneral Manager
lewiskelly
Superior-huone
Majoittunut 9. 2023
Pariskunnat
3 arvostelu
9.0/10
Mahtava
Lähetetty 28.10.2023
Good points
Staff were very helpful and welcomed us, Amy at reception checked us in and was very polite and explained everything.
Breakfast was good. Lots of choice in aviary suite, buffet full English, and the views from this floor were amazing.
Beds are very comfy, toiletries provided, bathroom clean with good size shower, coffee/tea making facilities. Mini bar, everything you need.
The spa area was clean, and although small, it was very nice.
Bad points.
For the spa, you had to change into robes provided and use your towels from room, but obviously, these get wet, so if you go back to your room for a shower, you'll have wet towels. (But to be fare, they ordered dry ones to our rooms as I moaned about this, and they came straight away).
The room could have been a little cleaner, a few stains on the floor, etc, but it wasn't too bad, just marked down on.
We would definitely stay again, and for price range, a lovely hotel.
Käännä
Majoituspaikan vastaus: Dear lewiskelly, , Thank you for taking the time to post a review, we greatly appreciate your comments. It was our pleasure to take care of you and I am delighted that you were well looked after. We pride ourselves on our very high level of service and I am thrilled that you felt your welcome was warm and friendly. Our team loves to welcome our guests with a smile to ensure they feel at home when arriving at Montcalm Royal London House. They were thrilled to read your comments, thank you.I hope I have the pleasure to personally welcome you back in a future occasion. Warm regards, Jeremy Hopkins, General Manager
Vieraskäyttäjä
Superior-huone
Majoittunut 8. 2023
Liikematkustajat
1 arvostelu
9.5/10
Mahtava
Lähetetty 11.9.2023
Great stay in the hotel. The staff at check in were very helpful and friendly. Very convenient location and I would recommend the hotel for business, leisure and couples.
Käännä
Majoituspaikan vastaus: Hello, Thank you for taking the time to post a review, we greatly appreciate your comments. It was our pleasure to take care of you and I am delighted that you were well looked after. We pride ourselves on our very high level of service and I am thrilled that you felt your welcome was warm and friendly. Uur Team loves to welcome our guests with a smile to ensure they feel at home when arriving at Montcalm Royal London House. The team was thrilled to read your comments, thank you.I hope I have the pleasure to personally welcome you back in a future occasion. Warm regards, Jeremy Hopkins, General Manager
Vieraskäyttäjä
Majoittunut 6. 2023
Perhe
15 arvostelu
10.0/10
Ylivertainen
Lähetetty 25.7.2023
酒店硬件不錯,位置好
Käännä
Majoituspaikan vastaus: Thank you so much. We were delighted to receive your feedback following your recent stay with us Here at Montcalm Royal London House, on behalf of all the team I wanted to thank you for your glowing review of the hotel. We do hope the next time you are in London, you will choose to stay with us once again. Kind regards, Jeremy Hopkins General Manage