Hub by Premier Inn London King's Cross Hotel

出了King‘s Cross Station,往左轉，沿着十字路口的麥當勞這條街走不到50米，看到Premium Inn,繼續2-3 棟樓，小路上右拐就到了，距離火車站不到10分鐘。 房間不大，兩個人住的話兩個行李箱不能平攤開，床衹能一邊上下。如果作中轉圖便捷可以選擇這裏。 早餐是典型英式早餐，品種齊全，餐廳色調搭配很好。

I am a tourist from Shanghai China. I am writing to express my disappointment with the service I received during my recent stay at your hotel. We booked a two-night stay through Ctrip that included breakfast, but when we arrived, the staff could not find our names on the list. They insisted that we had to pay an extra £8 per person for breakfast. We showed them the confirmation email from your hotel in Chinese, but the staff member claimed he couldn't understand it. When we presented the English version, he complained that the text was too small for him to read. This lack of patience and professionalism was very frustrating. Furthermore, when we went to pick up our luggage this afternoon, the staff member there was not polite enough. We thanked him for his help, but he didn’t respond at all. In a big city like London, I believe everyone should maintain a high standard of courtesy and professionalism. Hotel staff should represent the image of the hotel, and unfortunately, this experience did not reflect well on your establishment. Due to this poor service, I regret to say that I will not be returning to your hotel, nor will I recommend it to my friends. I hope you will take this feedback seriously and work on improving your customer service.

設施新，在國王十字火車站對面，出行方便，早餐豐盛

酒店位置很好，underground/train出行都方便 提供的英式早餐可以説非常好 人員服務非常標準 …… 房間比較小哦，鋪開行李箱後就沒有地方落腳了 空調設施有點問題 …… 總之，如果對睡眠要求不是特別高的話，非常推薦

還行挺好的，位置較好

距離國王十字車站很近，周圍吃喝方便