Royal Victoria Dock, 7 Western Gateway, Newham, London, E16 1AA, United KingdomNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
4.2/5
Erittäin hyvä
55 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.5
Mukavuudet4.0
Palvelu4.2
Puhtaus4.3
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(55)
Positiiviset arviot(49)
Arvostelut valokuvien/videon kera(16)
Mahtava yöpyminen!(14)
Todella hyvä sijainti(14)
Loistavat huoneet(10)
Ystävällinen henkilökunta(9)
Loistavat mukavuudet(8)
Kätevä sijainti(7)
Helppoa liikkua ympäriinsä(6)
Kielteisiä arvosteluja(6)
Tamir Tayssir
Executive Premium -huone
Majoittunut 12. 2024
Liikematkustajat
2 arvostelu
4.7/5
Mahtava
Lähetetty 26.1.2025
Great hotel on doorstep of Excel centre. Rooms are clean and modern. Service in hotel is very good.
Käännä
Majoituspaikan vastaus: Thank you for your fantastic review! We’re so glad to hear that you enjoyed the clean, modern rooms and the excellent service from our team. It’s great that our location near Excel London worked perfectly for your visit. We hope to welcome you back soon!Best,Aurelija RevuckaiteGuest Experience Manager
excellent My favorite
Kahden hengen standard-huone
Majoittunut 10. 2024
Perhe
1 arvostelu
3.2/5
Lähetetty 15.1.2025
No water , no tooth brush
Käännä
Majoituspaikan vastaus: Thank you for your feedback. I’m sorry to hear that your stay did not meet your expectations.Regarding the amenities, we do provide bottled water and toothbrushes upon request, and I apologize if this was not communicated clearly at the time of your stay. We’re happy to assist with any additional requests to ensure your comfort.Your comments are important to us, and we will review the areas you mentioned to improve the overall guest experience.We hope to have the opportunity to welcome you back in the future.Best regards,Aurelija RevuckaiteGuest Experience Manager
Vieraskäyttäjä
Superior Queen -huone - Sohva
Majoittunut 12. 2024
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 11.1.2025
Nice clean modern hotel. Staff very friendly and helpful. Would stay again
Käännä
Majoituspaikan vastaus: Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay, and we appreciate your kind words about our staff and the hotel. We look forward to welcoming you back in the future!Best regards,Aurelija RevuckaiteGuest Experience Manager
Vieraskäyttäjä
Superior Queen -huone - Sohva
Majoittunut 9. 2024
Matkusta ystävien kanssa
4 arvostelu
4.5/5
Mahtava
Lähetetty 2.1.2025
Good.
Käännä
Majoituspaikan vastaus: Thank you for your feedback and for sharing your thoughts with us! We’re glad to hear you had a good experience and enjoyed the cleanliness and service.We’ll continue working to improve the surrounding areas and amenities to ensure an even better stay in the future.We hope to welcome you back soon!Best regards,Aurelija RevuckaiteGuest Experience Manager
ben_warwick
Standard - Queen-huone - Sohva
Majoittunut 11. 2024
Perhe
26 arvostelu
3.2/5
Lähetetty 29.12.2024
booked a double bedroom with sofa, but was given a disabled room with no sofa. not great experience.
Käännä
Anonyymi käyttäjä
Sviitti
Majoittunut 10. 2024
Matkusta ystävien kanssa
61 arvostelu
4.5/5
Mahtava
Lähetetty 7.12.2024
交通方便,
環境:不錯
Käännä
Majoituspaikan vastaus: Thank you for your feedback! We're pleased to hear that you enjoyed the surroundings, amenities, cleanliness, and service during your stay. We always strive to offer a convenient and comfortable experience for our guests, and your comments are greatly appreciated.We look forward to welcoming you again in the future!Best regards,Aurelija RevuckaiteGuest Experience ManagerNovotel & Ibis London ExCeL
IsabelEHO
Superior Queen -huone - Sohva
Majoittunut 8. 2024
Perhe
4 arvostelu
4.5/5
Mahtava
Lähetetty 27.11.2024
Great location for O2 events. A bit further out from Central London but underground stations nearby so not much of an issue. Would recommend
Käännä
Majoituspaikan vastaus: Thank you for your review! We're glad you enjoyed the location, amenities, and cleanliness. We appreciate your recommendation and hope to welcome you back soon!Best, Aurelija RevuckaiteGuest Experience Manager
Majoituspaikan vastaus: Thank you for your feedback! We're glad to hear that you enjoyed the convenient location, comfortable surroundings, and the view from your room. We're also pleased that you were satisfied with the breakfast. We look forward to welcoming you again in the future!Best regards,Aurelija RevuckaiteGuest Experience ManagerNovotel & Ibis London ExCeL
Vieraskäyttäjä
Queen-huone - Esteetön
Majoittunut 10. 2024
Yksin matkustavat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 13.11.2024
Location and all good 
Käännä
Majoituspaikan vastaus: Thank you for your perfect review! We’re thrilled to hear that you enjoyed every aspect of your stay, from the surroundings and amenities to our cleanliness and service. Your kind words motivate us to continue delivering excellent experiences.We look forward to welcoming you back soon!Best regards,Aurelija RevuckaiteGuest Experience ManagerNovotel & Ibis London ExCeL
Christopher
Standard Queen -huone
Majoittunut 8. 2024
Pariskunnat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 4.11.2024
Excellent location with a reasonable price! The room was excellent and the TV options were fantastic also. We used this hotel more as a base to travel into central London and with the introduction of the Elizabeth Line, our trips were made even easier versus the DLR (which is still a fantastic option but can involve changing at stations). My wife is coeliac and needs gluten free options and we were told straight up that the breakfast couldn't be guaranteed for gluten free options at the time of our stay but the staff quickly recommended gluten free breakfast spots in central London as we were heading there. I would highly recommend this hotel to anyone for the location and quality of the rooms at the price point it's currently at.
Käännä
Majoituspaikan vastaus: Thank you for your fantastic review! We’re delighted to hear you had such a great experience with us and appreciated our excellent location, room quality, and TV options. It’s wonderful to know that the introduction of the Elizabeth Line made your travels even easier.We’re also glad our team could assist your wife with gluten-free breakfast recommendations, ensuring her dietary needs were met. Your recommendation means a lot to us, and we’re thrilled to have made your stay memorable.We look forward to welcoming you back on your next visit to London!Best regards,Aurelija RevuckaiteGuest Experience ManagerNovotel & Ibis London ExCeL
Vieraskäyttäjä
Kahden hengen standard-huone
Majoittunut 9. 2024
Muu
17 arvostelu
4.7/5
Mahtava
Lähetetty 31.10.2024
超級喜歡這裏的環境。酒店設施一流,性價比高。
Käännä
Vieraskäyttäjä
Superior Queen -huone - Sohva
Majoittunut 9. 2024
Matkusta ystävien kanssa
2 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 29.10.2024
Excellent location , comfortable bed and friendly helpful staff, the breakfast leaves a lot to be desired, there is no cutlery, by the time you get them your food gets cold, you have to wait for everything and if you leave your table to get something from the buffet on your way back your table already cleared and the chair is taken, it's a complete chaos
Käännä
Petronella Kooiman
Standard - Queen-huone - Sohva
Majoittunut 9. 2024
Perhe
2 arvostelu
2.2/5
Lähetetty 29.10.2024
Helaas niet de gevraagde kamer zonder vloerbedekking gekregen. Het kostte ruim een uur om uit te zoeken of de gevraagde kamer er nog was. 3e bed op de slaapkamer was uitgeklapte stoel. Met veel diepe hielen.