The Dorchester

Staff is fantastic

Exceptional service and great room Amazing stay with the Dorchester with excellent service provided by all staff. It was also our anniversary and we were surprised with the touches they provided in the room including champagne. Definitely a place I would stay again at!

I booked a couple of nights here for a treat for my wife on her birthday and we had a truly magical time. What a lovely hotel; we were upgraded because of the special occasion to a fabulous, newly renovated room overlooking Hyde Park which had everything you could wish for and more. What a beautiful, stylish bathroom with adjustable lighting; a bath after long walks round the city was something to look forward to and rounded off the day before we went out for dinner. Without exception we were welcomed and put totally at ease by every single member of the Team we came across - you could tell that not only did they feel proud to work at this hotel, but they felt appreciated. My wife enjoyed an early morning swim each day ay 45 Park Lane next door; again lovely staff, what a pity there is no bridge or tunnel to it! We treated ourselves to a (very) expensive breakfast on the first morning for the sheer pleasure of the experience and it certainly lived up to our expectations; what a great way to start a day and a late night drink in the lovely Art Deco Vesper bar was a perfect end to the day as well. There is no doubt it is an expensive place to stay but it was worth every penny, and as our first time, I'd prefer a few less visits to London, or perhaps shorter stays and spend them at the Dorchester rather than a cheaper place elsewhere. Thank you to all the Team for making my wife's birthday so special; the cake, balloons, wine and present were so very much appreciated. Can't wait to return!

Our yearly visit to the promenade over the festive period with close friends was absolutely delightful. The Artists Bar was wonderful and the perfect place to sit and admire the wonderful Christmas decorations over a glass of champagne. Afternoon tea in the promenade was magical with the choir. The chef did well at meeting our dietary requirements and the sandwiches and desserts were beautifully presented. We were delighted to meet Mr Richard Newell in person, after communicating via email for many years. He was ever so charming, accommodating and went above and beyond for us. We are grateful for everything he has done for us over the years. Thank you to Monika Mazuruk and Berna Isik for arranging our booking and taking on board all of our requirements to make our anniversary special. We had an amazing time and can't wait to visit again for my Birthday in June. You were both truly wonderful and always make sure our visits are extra special. Both Monika and Berna are personable, efficient, kind and personable employees, who are an asset to the Dorchester hotel. We couldn’t imagine the hotel running smoothly without their top two employees! Thank you Richard, Monika and Berna, you are amazing at what you do and we will see you soon.

Best hotel to be at. Walking distance to everything!

Enjoyed a lovely afternoon tea for my birthday. I’ve experienced many afternoon teas within the city but this has to be the best afternoon tea experience in London. Highly recommend…..it’s a must try. From the moment you step into the hotel, we were given outstanding service. We were made to feel very special throughout the whole experience.