Hilton London Paddington arvostelua

説實話一般般，但這個價格可能倫敦就衹能住到這個檔次了。記得帶牙刷牙膏和拖鞋

I booked a stay at Hilton London Paddington for March 2025, but due to a major power outage and airport closure in London, my flight was cancelled and I could not travel to the UK at all. I immediately contacted Hilton and Trip.com to request a refund. Initially, I was told that the refund was possible and being processed, but days later, the hotel reversed that decision, falsely stating I had already checked in — which is completely untrue. I emailed the hotel multiple times, and also contacted Hilton’s corporate customer service. It has now been a week and I still haven't received any reply from the hotel. This is not the level of service I expect from a Hilton property. Charging for a stay that was never used due to a force majeure event, and then refusing to respond to emails or provide assistance, is unacceptable. I will never book this hotel again and strongly advise others to be cautious.

房間面積不小。酒店有新舊兩個部分。

酒店和帕丁頓站相連，給的房間很寬敞，但是要轉換一次電梯。反正就一晚第二天趕飛機，周邊沒什麼好玩的，倒是有一家地中海餐廳非常好吃。

Nice place to stay and very convenience if you want to go around in London

Good hotel

Hjälpsam och trevlig personal. Fatima hjälpte oss med alla våra frågor och önskemål.

The hotel is good for those who take the Heathrow Express.

酒店交通方便，環境特別好，乾淨衞生！早餐特別豐富！

房間合適， 衞生：很好 服務：不錯

交通很方便，緊挨着火車站，很好很好！！！

Bad experience, I lost my belongings in hotel room, some cleaning staff opened my baggage and I lost golden coins, I have to tell the hotel to only fill towels and clean rubbish bin, but somehow they clean up all room, and opened my baggage.....

Mahnoud at the front desk was excellent; he understood our situation and offered to check us in when we arrived early. Much appreciated! If you are commuting via Paddington station, this is the best place to stay for convenience. However, it’s weird that no bedroom slippers were provided in the room and the mini fridge has been removed too.

比較傳統酒店，衞生OK，早餐很好，服務也專業