DoubleTree by Hilton London Victoria arvostelua

非常棒，期待再來

The hotel was clean. Great location, easy access to the underground, and national railway. Busses were also quite easy to grab. Wicked theatre was just down the road and many places to eat were nearby too. The staff was very accommodating at the hotel and they accept various cards or cash. Breakfast was good too!

Excellent location and services!!

Very good.

房間很好，熱水很足！前台服務很好，但是沒有牙刷🪥

位置很好，服務也很好，就是有點年代了

Friendly and helpful staff. Clean and good location. easy access to a lot of attractions.

Todo muy bn la ubicación excelente

We are very disappointed with the check-in experience during our recent stay. Unfortunately, the reception staff were far from welcoming, displaying visibly annoyed expressions throughout the process, which made our arrival uncomfortable. Earlier in the day, we arrived to store our luggage and were informed by the receptionist that we could complete the check-in process then. We were assured that when we returned in the evening, we would simply need to mention our names, and the room keys would be ready. However, upon returning at 11 PM, the receptionist asked for our passports again and began the check-in process from scratch. Despite our attempts to explain that we had already completed the process, he didn’t listen and abruptly asked, "Do you know your room number?" To add to this, when another guest arrived behind us, the receptionist chose to prioritize that guest instead, asking us to wait. He mentioned that the card system was down but seemed dismissive of our situation. We had booked two rooms under different names, and he insisted on checking in one room at a time, further delaying the process. While checking in the second room, he couldn’t find the guest name and kept asking for it, despite holding the passport with the correct information. Additionally, the signature warm cookies that DoubleTree is known for were not provided to us at check-in. We only received them when we asked during check-out, which was disappointing given that it’s a hallmark of the brand. This experience was frustrating and fell well below the standards we expected from DoubleTree. We hope you take this feedback seriously and work on improving the guest experience, especially at check-in.

房間暖氣不好用

房子的位置很不錯，離維多利亞站很近，去哪都很方便。唯一一點就是房間能聽到火車聲音，所以介意的人慎選

酒店在車站1號出口對面，1分鐘就到了。房間不大，中規中矩，早餐尚可，水果很多。整體服務都不錯，需要坐火車的可以選擇。

酒店設施好，服務態度熱情

還不錯。位置可以