JenniC8
19. syyskuuta 2024
The good..close to Paddington Station, clean, daytime staff pleasant. The bad….bottom sheet directly on mattress, (no mattress protector). Shabby, had to pay deposit GBP5 for room safe key then someone had removed that from the envelope they put it in so they had to run around finding my refund when I checked out, no AC, thin walls & ceilings so room noisy, it was a front room with a shared balcony with room next door so smell of guests smoking on balcony came into my room. No plug in bathroom sink and had to wait 24 hrs for one, tea, milk not restocked one day, no fridge, terrible wifi, lumpy old pillows and one day room not serviced at all so I had to get night staff to bring new towels and remove used and rubbish. Washed my own cups and made my own bed that day which I do at home but not when I’m paying for it.
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