49-67 Queensborough Terrace, Westminster, London, United KingdomNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
7.6/10
Hyvä
305 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti8.3
Mukavuudet7.1
Palvelu7.5
Puhtaus7.7
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(305)
Positiiviset arviot(245)
Arvostelut valokuvien/videon kera(73)
Kätevä sijainti(53)
Helppoa liikkua ympäriinsä(49)
Mahtava yöpyminen!(41)
Ystävällinen henkilökunta(39)
Lähellä metroa(31)
Mukavuuksia puuttuu(25)
Herkullinen aamiainen(19)
Hyvää vastinetta rahalle(13)
Kielteisiä arvosteluja(60)
Vieraskäyttäjä
Alkuperäinen huone(parivuode)
Majoittunut 3. 2025
Muu
6 arvostelu
6.5/10
Lähetetty 25.4.2025
Posizione Ottima
Vicino al parco e alla metropolitana
Käännä
Majoituspaikan vastaus: Dear Guest, ar Guest,Thank you for your review! We’re so glad to hear you enjoyed our great location, with easy access to the park and subway.We hope to welcome you back soon! Kind Regards, Nash, Guest Relations Manager
Vieraskäyttäjä
Alkuperäinen huone(parivuode)
Majoittunut 3. 2025
Perhe
1 arvostelu
2.0/10
Lähetetty 23.4.2025
It was a horrible experience, there was not ventilation in our room and when asked to fix the service the reception staff was very rude to us and were not helped at all. When asked for a refund we were not offered any compensation for our experience. Please avoid this hotel at all costs !!
Käännä
Majoituspaikan vastaus: Dear Guest, We’re truly sorry to hear about your experience and want to sincerely apologize for the discomfort and the lack of support you encountered during your stay. This is far from the standard of service we aim to provide, and we regret that we fell short in your case.Your feedback regarding the ventilation and the interaction with our reception team is being taken very seriously. We are addressing this internally to ensure better communication, responsiveness, and care in the future.We understand your disappointment and would welcome the opportunity to discuss your concerns further. Kind Regards, Nash, Guest Relations Manager
Anonyymi käyttäjä
Superior Double -huone
Majoittunut 3. 2025
Pariskunnat
1 arvostelu
9.5/10
Mahtava
Lähetetty 5.4.2025
Hotellissa oli remontti vierailumme aikana, mutta se ei häirinnyt yhtään. Huone todella siisti ja sijainti tosi hyvä (lähellä metroasemaa).
Majoituspaikan vastaus: Dear Guest, Thank you for your kind review! We're so glad to hear that the renovations didn’t impact your stay and that you found your room clean and comfortable. It's also great to know you enjoyed our convenient location near the metro station.We truly appreciate your understanding during this period of improvement, and we hope to welcome you back again soon to enjoy the refreshed spaces! Kind Regards, Nash, Guest Relations Manager
Kate Hannah
Alkuperäinen huone(parivuode)
Majoittunut 2. 2025
Pariskunnat
3 arvostelu
10.0/10
Ylivertainen
Lähetetty 4.4.2025
Lovely hotel, we always stay here as it’s convenient and it’s always a lovely stay, thank you
Käännä
Majoituspaikan vastaus: Dear Kate, Thank you so much for your lovely review and continued loyalty! We're truly delighted to know you always enjoy your stay with us and find our location convenient—it’s always a pleasure to welcome you back.Thank you once again, and we look forward to seeing you again very soon! Kind Regards, Nash, Guest Relations Manager
Nisansala Edirisinghe
Yhden hengen huone
Majoittunut 2. 2025
Perhe
1 arvostelu
9.0/10
Mahtava
Lähetetty 8.3.2025
Excellent service
Käännä
Majoituspaikan vastaus: Dear Nisansala Edirisinghe, Thank you for sharing your experience and we look forward to welcoming you again for another memorable experience. Kind Regards, Nash, Guest Relations Manager
Majoituspaikan vastaus: Dear Guest, We are very sorry to hear about your experience and regret any inconvenience you faced. Please rest assured that guest comfort and satisfaction are our top priorities, and we take your feedback seriously. If there were any concerns upon arrival, we would have been happy to assist in finding a suitable solution.Regarding the refund, as your booking was made through Ctrip, their policies and terms apply. However, we recommend reaching out to them again, and we would be happy to provide any necessary assistance from our side. Kind Regards, Nash, Guest Relations Manager
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your experience. We are delighted to hear that you found our location convenient and that your stay was satisfactory overall.We sincerely apologise for the issues you encountered with the room size, Wi-Fi signal, and mattress comfort. We will review these aspects to ensure we enhance the experience for future guests. Your feedback regarding the mattress and Wi-Fi will be communicated to our team, and we will explore ways to improve both.We appreciate your understanding, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future.Kind regards,Nash,Guest Relations Manager
Normah
Alkuperäinen kolmen hengen huone
Majoittunut 12. 2024
Pariskunnat
20 arvostelu
10.0/10
Ylivertainen
Lähetetty 23.2.2025
Hotel staff were brilliant and room was spacious, clean and warm. Bed was comfortable too. Some renovations going on but don't let that stop you stay here
Käännä
Majoituspaikan vastaus: Dear Normah, Thank you so much for your kind words! We’re delighted to hear that you had a great experience with our staff, and that your room was spacious, clean, and comfortable.We appreciate your understanding regarding the ongoing renovations, and we’re working hard to improve our facilities while minimizing any disruption for our guests.We look forward to welcoming you back soon! Kind Regards, Nash, Guest Relations Manager
Majoituspaikan vastaus: Dear Tomoki, Thank you for your wonderful feedback! We’re glad to hear that our location worked well for you and that you found it convenient with nearby amenities. We also appreciate your kind words about our service and cleanliness.We hope to welcome you back for another enjoyable stay in the future! Kind Regards, Nash, Guest Relations Manager
Muzahar
Alkuperäinen huone(parivuode)
Majoittunut 1. 2025
Pariskunnat
6 arvostelu
10.0/10
Ylivertainen
Lähetetty 17.2.2025
The best and easiest hotel location, near to tube station(Queensway, Bayswater and Paddington). The price quoted is what you got, best and more than enought to all facilities provided. Sraff very friendly and helpfull.
Food restaurant nearby and lots of variety. Public transport is just around.
Käännä
Majoituspaikan vastaus: Dear Muzahar, Thank you for your kind words and for taking the time to share your experience! We are delighted to hear that you enjoyed our convenient location, fair pricing, and the facilities we offer. It is also wonderful to know that our friendly and helpful staff made your stay even more pleasant.We appreciate your mention of the nearby restaurants and excellent public transport options, as we strive to provide our guests with both comfort and convenience.We look forward to welcoming you back for another enjoyable stay in the future! Kind Regards, Nash, Guest Relations Manager
Bilian
Yhden hengen huone
Majoittunut 1. 2025
Yksin matkustavat
1 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 10.2.2025
裝修味道刺鼻 房間特別小 一個人衹能轉身
勝在位置好
Käännä
Majoituspaikan vastaus: Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay, particularly with the room size and the odor. Your comments are valuable, and we’ll be addressing them with our team to ensure a better experience for future guests. We’re glad to hear that you enjoyed our location, and we hope to welcome you again soon for a more comfortable stay. Kind Regards, Nash, Guest Relations Manager
偶然王生
Yhden hengen huone
Majoittunut 1. 2025
Yksin matkustavat
15 arvostelu
10.0/10
Ylivertainen
Lähetetty 7.2.2025
新装修的房間很不錯
Käännä
Majoituspaikan vastaus: Dear guest, Thank you for sharing your thoughts about the new rooms. we appreciate your review, and we look forward to welcoming you again for another memorable experience. Kind Regards, Nash, Guest Relations Manager
Zizaixiaoyaoyou
Alkuperäinen huone(parivuode)
Majoittunut 12. 2024
Pariskunnat
22 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 6.2.2025
酒店差強人意,地理位置還算好
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your feedback. While we’re pleased to hear you found our location convenient, we regret that the rest of your experience did not meet your expectations. We always strive to improve and would appreciate any additional details on how we can enhance our services.We hope to have the opportunity to welcome you again and provide a better stay in the future. Kind Regards, Nash, Guest Relations Manager
Shaun Rhys
Alkuperäinen huone(parivuode)
Majoittunut 1. 2025
Pariskunnat
12 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 6.2.2025
A great location for exploring London. Close to public transport (both bus and underground). Nice place for those who like a walk around the park to start their day. The staff were really helpful and pleasant on check in and check out.
Käännä
Majoituspaikan vastaus: Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our convenient location and the easy access to public transport. It’s great to know that you appreciated the nearby park for a morning walk and that our team made your check-in and check-out experience pleasant.We truly appreciate your kind words and hope to welcome you back for another enjoyable stay in the future! Kind Regards, Nash, Guest Relations Manager
Majoituspaikan vastaus: Dear Guest, Thank you for your kind review! We’re delighted to hear that you enjoyed our fantastic location near Hyde Park and found it convenient for exploring iconic landmarks like Buckingham Palace. It’s also wonderful to know that our front desk team provided you with a smooth check-in experience.We appreciate your feedback on the room size—space can indeed be compact in this area, but we’re glad it met your expectations. It’s great to hear that you enjoyed our rich and traditional English breakfast! Your recommendation means a lot to us. Kind Regards, Nash, Guest Relations Manager