Central Park Hotel arvostelua

Majoituspaikan vastaus: Dear Guest, We’re truly sorry to hear about your experience and want to sincerely apologize for the discomfort and the lack of support you encountered during your stay. This is far from the standard of service we aim to provide, and we regret that we fell short in your case.Your feedback regarding the ventilation and the interaction with our reception team is being taken very seriously. We are addressing this internally to ensure better communication, responsiveness, and care in the future.We understand your disappointment and would welcome the opportunity to discuss your concerns further. Kind Regards, Nash, Guest Relations Manager

Majoituspaikan vastaus: Dear Guest, Thank you for your kind review! We're so glad to hear that the renovations didn’t impact your stay and that you found your room clean and comfortable. It's also great to know you enjoyed our convenient location near the metro station.We truly appreciate your understanding during this period of improvement, and we hope to welcome you back again soon to enjoy the refreshed spaces! Kind Regards, Nash, Guest Relations Manager

Majoituspaikan vastaus: Dear Nisansala Edirisinghe, Thank you for sharing your experience and we look forward to welcoming you again for another memorable experience. Kind Regards, Nash, Guest Relations Manager

Majoituspaikan vastaus: Dear Guest, We are very sorry to hear about your experience and regret any inconvenience you faced. Please rest assured that guest comfort and satisfaction are our top priorities, and we take your feedback seriously. If there were any concerns upon arrival, we would have been happy to assist in finding a suitable solution.Regarding the refund, as your booking was made through Ctrip, their policies and terms apply. However, we recommend reaching out to them again, and we would be happy to provide any necessary assistance from our side. Kind Regards, Nash, Guest Relations Manager

Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your experience. We are delighted to hear that you found our location convenient and that your stay was satisfactory overall.We sincerely apologise for the issues you encountered with the room size, Wi-Fi signal, and mattress comfort. We will review these aspects to ensure we enhance the experience for future guests. Your feedback regarding the mattress and Wi-Fi will be communicated to our team, and we will explore ways to improve both.We appreciate your understanding, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future.Kind regards,Nash,Guest Relations Manager

Majoituspaikan vastaus: Dear Normah, Thank you so much for your kind words! We’re delighted to hear that you had a great experience with our staff, and that your room was spacious, clean, and comfortable.We appreciate your understanding regarding the ongoing renovations, and we’re working hard to improve our facilities while minimizing any disruption for our guests.We look forward to welcoming you back soon! Kind Regards, Nash, Guest Relations Manager

Majoituspaikan vastaus: Dear Tomoki, Thank you for your wonderful feedback! We’re glad to hear that our location worked well for you and that you found it convenient with nearby amenities. We also appreciate your kind words about our service and cleanliness.We hope to welcome you back for another enjoyable stay in the future! Kind Regards, Nash, Guest Relations Manager

Majoituspaikan vastaus: Dear Muzahar, Thank you for your kind words and for taking the time to share your experience! We are delighted to hear that you enjoyed our convenient location, fair pricing, and the facilities we offer. It is also wonderful to know that our friendly and helpful staff made your stay even more pleasant.We appreciate your mention of the nearby restaurants and excellent public transport options, as we strive to provide our guests with both comfort and convenience.We look forward to welcoming you back for another enjoyable stay in the future! Kind Regards, Nash, Guest Relations Manager

Majoituspaikan vastaus: Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay, particularly with the room size and the odor. Your comments are valuable, and we’ll be addressing them with our team to ensure a better experience for future guests. We’re glad to hear that you enjoyed our location, and we hope to welcome you again soon for a more comfortable stay. Kind Regards, Nash, Guest Relations Manager

Majoituspaikan vastaus: Dear guest, Thank you for sharing your thoughts about the new rooms. we appreciate your review, and we look forward to welcoming you again for another memorable experience. Kind Regards, Nash, Guest Relations Manager

Majoituspaikan vastaus: Dear Guest, Thank you for your feedback. While we’re pleased to hear you found our location convenient, we regret that the rest of your experience did not meet your expectations. We always strive to improve and would appreciate any additional details on how we can enhance our services.We hope to have the opportunity to welcome you again and provide a better stay in the future. Kind Regards, Nash, Guest Relations Manager

Majoituspaikan vastaus: Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our convenient location and the easy access to public transport. It’s great to know that you appreciated the nearby park for a morning walk and that our team made your check-in and check-out experience pleasant.We truly appreciate your kind words and hope to welcome you back for another enjoyable stay in the future! Kind Regards, Nash, Guest Relations Manager

Majoituspaikan vastaus: Dear Guest, Thank you for your kind review! We’re delighted to hear that you enjoyed our fantastic location near Hyde Park and found it convenient for exploring iconic landmarks like Buckingham Palace. It’s also wonderful to know that our front desk team provided you with a smooth check-in experience.We appreciate your feedback on the room size—space can indeed be compact in this area, but we’re glad it met your expectations. It’s great to hear that you enjoyed our rich and traditional English breakfast! Your recommendation means a lot to us. Kind Regards, Nash, Guest Relations Manager

Majoituspaikan vastaus: Dear Adibah Nurhanim, Thank you for staying with us. We are delighted to hear that you enjoyed your stay, and we look forward to welcoming you again for an even better experience. Kind regards, Nash, Guest Relations Manager