The Emory, Maybourne Hotel Collection

設施：這是迄今為止在英國🇬🇧住到的最有現代感的酒店，不同於其他英國的老式傳統豪華酒店，該酒店智能系統還是非常好用的，其他設施也很新。尤其是床墊，能讓你躺上去就能很快入睡 衞生：衞生沒得説，房間及公共區域都是乾乾淨淨的，無可挑剔 環境：環境有一種現代感與藝術感的結合，馬路對面就是倫敦海德公園，早上餐廳環境也很棒 服務：服務無可挑剔，工作人員從你辦理入住開始，到退房離開，全部服務到位，入住期間想去倫敦哪裡可以跟酒店説，他們會安排禮賓車免費送（全部奔馳S級或寶馬7系級別）。前台華人員工Victor也給我很好地介紹了酒店設施 倫敦非常棒的酒店，希望下次還會入住！！

真的特別贊 房間很漂亮很新 周邊環境也很安全 出門就是海德公園 服務員的態度也非常好 酒店有免費的接機和送機服務 駕駛員也都很nice 聊得非常開心 比倫敦麗門的服務好很多 下次還住

I very rarely write reviews but The Emory deserves nothing but praise. I have stayed in numerous "luxury" hotels over the years (including Forbes top 10 etc) but it is rare to manage to execute exemplary service from start to finish and The Emory does just this. Louis from the guest relations team contacted me before my arrival to ensure our arrival was smooth and proactively arranged specific transport requirements for me. The doorman who took our bags to the room, personally returned later with printed details of exercise classes for my wife. It is clear that the staff culture is that each guest request is owned and delivered. We had a nice arrival patisserie, plenty of water and complimentary mini bar. Our Emory assistant (our butler) was Barbara. She had a great personality and was extremely helpful. Hopefully we are far from demanding, but our few requests were handled perfectly. The room is a nice size (especially for London) and everything is to a very high standard. The bed was extremely comfortable and sound insulation was impressive - we never heard any noise whilst staying in the room. Breakfast was nice with great service and presentation. It was my Wife's birthday whilst we were staying. Louis proactively offered to provide a cake and champagne for our room at a time of my choosing. This was delivered exactly on time and the cake was excellent. We also tried the bar. This has a great view across London, including the London Eye. The bar staff, Shimmy (hope I spelt your name right) and Veronica were a delight to hang out with and made great cocktails. I never gush about hotels, but I am clearly making a well deserved exemption here.