Shahira Begum
19. helmikuuta 2022
I have given this hotel so much business for the past few months by staying at least 3 days each month but not anymore!!
Please don't get deceived by the complimentary drinks or games it's just one or two and you won't even have time to enjoy it especially if you're on holiday. new road hotel manages to charge their guest by taking away the deposit without informing them.
I got charged for the price of new bottles of shampoo and soap despite staying three days (the bottles are half-empty). The room allocated to us was on a busy road thus, it was not a good experience for us as at night it would be so noisy and you would be woken up many times. Not to forget, their radiator has been broke for 3 months now (or even more) but every time I visit I would be told 'it's been down recently'
No more of giving this hotel any business, the only reason I would stay there it's because of all the halal food nearby, but a hotel that values its profits more than its guests is a big no. Really don't bother with this hotel, it is not worth the price they ask for.
If you guys have no choice but to stay in this ridiculous hotel (I really pity y'all) PLEASE, make sure you get your deposit money back!!!! The receptionist would ask you to just leave the cards on the desk and he would just wander somewhere but do not do just leave on the desk and leave the hotel! Make you he says "you will get your deposit back" and take the receipt that will state the hotel have given your 50 pounds back. IF NOT the hotel will just anyhow charge you, Please, 50 pounds is a lot and this hotel will look at any loopholes to gain the maximum profits.
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