The Orange

Terrible experience unfortunately solely down to service which could be easily avoided with proper staff. We went there to celebrate a very happy birthday occasion, engagement with our close family. Staff was horrendous, screaming at me when I kindly asked to close the door as we were in the draft. I get it that you job is stressful, but I genuinely asked nicely and I did no deserve to be screamed at for doing so When we had told the manger he came with a massive attitude trying to explain to me that they need to serve food and hence the door was open, didn’t listen to me or even asked what the real issue was- ie that I we were screamed at. Really unfortunate because we have always Ed love in Thomas Cubitt group pubs - been at many of them before -“but this one under current management is terrible and hence won’t come back there until the management is changed. And frankly can’t recommend it to anyone else.

Booked a table for 5 people. The last starter arrive 15 min after the other 4 people were served. Service was generally slow. I was very annoyed when they put a 15% service charge on my bill which I changed to 10% . 15% is ridiculously high . There are much better options in the area.

Such a great place to stay. The hotel is gorgeous and well designed. The rooms are comfortable and provide a great nights sleep. The restaurant here is so good - the food and drinks are a reason enough to stay here. Exceptional experience and exceptional accommodations.

The Orange Hotel is an amazing boutique hotel. The building is charming and historic. The hotel is very nice. The team is really nice and friendly. The rooms are clean and comfortable. The bar onsite has great drinks. The restaurant onsite has great food.

Honestly - diabolical. They seated us nearly 20 mins late, one of the staff had an argument with a coworker in front is us, it took nearly an hour an a half to get our food and then our 3 roast beefs were bleeding out on the plate. My friend’s lamb was over cooked and had to be replaced. When we mentioned this to the manager he honestly didn’t care. The service was both rude and slow. I used to love this place but it was the worst meal I’ve ever had in London without even an apology. The manager just didn’t. I will never go back.

I went to the orange with a friend, the staff were so lovely and the food was unreal. We had the squid which was mouth watering and the burrata which was served on with refreshing cabbage and pumpkin!