Monarch House - Serviced Apartments - Kensington

Excellent location right on Kensington high st. Near the metro station and lots of bus stops around. There's a waitrose right beside it which was just great and convenient. Walking distance from Notting Hill and Hyde Park. Staff were very friendly. We had a 2-br unit which was huge and clean. Complete kitchen equipment for cooking. The only downside was the timing, full renovation was going on at the entrance. They had to fully close it halfway our stay and we had to enter/exit through the basement parking which made it a bit of a hassle. Also, after check out, needed to use the toilet which apparently they didn't have. The staff merely told me "No toilet", shrugged and offered no alternatives whatsoever. This was before an hour & a half car ride to the airport so imagine my torture. If this was the case, having no public toilet, you should be prepared to have alternatives (e.g. where the nearest public toilet is at). The staff didn't offer help, they just told me "try the restaurants around".

We travelled to London for a week during half term with my husband and our twin boys of 11 yrs old. We opted for the option of serviced apartments instead of hotel as we enjoy the space, flexibility and privacy they offer, coupled with the safety of a 24/7 emergency service. Monarch house ticked all the boxes and more! We felt at home from the moment we arrived. Accommodation was extremely clean and tidy. The two bedroom apartment was very spacious, offering two large bedrooms, two large bathrooms, fully equipped large kitchen with washing machine, spacious living and dining area and even storage area for our luggage. We appreciated the fact that the facility was warm and cozy and the beds and linen were extremely comfortable. During the week the apartment was serviced three times with linen change (which was more than expected). I particularly want to mention the staff! Heartfelt friendly and polite, offering to help in anything we asked for. The location of the place is super! You are within walking distance from High Street Ken and Earls Court tube while there are numerous bus services running just outside the door. There is a Waitrose just next to the facility and numerous, lovely food options for quick bites etc just a minute away. For breakfast we had buns and pastries delivered to our door or opted to walk just 2 minutes to the nearby bakeries in the early morning fresh air. A couple of evenings we stayed in for a home movie evening with the boys, after a day in the city, cozying with a blanket on the sofa, and the apartment offered just the facility for this! Monarch House made our stay feel home, exactly as we wished for! We are definitely staying there next time we are in the city. Thank you! M

As a family of 4, we stayed in the 2 bedroom apartment for 5 nights and we had a great overall experience. First of, the apartment was clean and had all the amenities we needed for a comfortable stay. The best part was the location with easy access to the tube, grocery stores and coffee shops.