art'Otel London Battersea Power Station, Powered by Radisson Hotels arvostelua

Majoituspaikan vastaus: Dear guest, thank you for sharing your review. I am sorry that your room fell short of expectations on this occasion. We want all of our guests to have a comfortable stay and a room they're happy with, and we apologise you did not have that experience. We do hope you'd consider staying with us again, so we have the opportunity to win back your trust in us. Best wishes, Santa

Majoituspaikan vastaus: Thank you for your feedback, Guest. We are glad to hear your nice feedback regarding the location of our hotel. However, I would like to express my sincere apology if there were aspects that we fell below expectations and did not give you a good impression. Your feedback is important to us and rest assured it will be addressed with our designated team to improve our service. We appreciate your sharing your concerns, and we look forward to your next visit for a much better stay. Kind regards, Solari.

Majoituspaikan vastaus: Thank you for taking the time to share your experience. I would like to sincerely apologize for any aspects of our hotel staff that fell below your expectations and did not leave a good impression. I want to assure you that your feedback is being shared with the Management team, who will conduct a thorough investigation and take appropriate action. Please know that we are committed to providing exceptional service and we hope to have the opportunity to make it up to you in the future. Kind regards, Solari.