Beaconsfield Hotel

J'ai réservé une chambre pour trois. Je suis rentré dans la chambre. J'ai vu des trous dans le mur, la lampe au plafond qui n'était pas droite, le papier peint arraché et pire des cheveux de femme sur mes draps, sans compter la salle de bain qui ne fait même pas une personne normale. Et supplément pour ouvrir la porte de la salle de bain l'intérieur, il faut mettre un coup de pied et une cuvette qui n'est même pas visée, je viens de rentrer chez et je vois que j'ai des puces de lit dans mon pyjama plus jamais

A ne plus proposer sur site,image très négative Surprise absence de petit déjeuner alors réglé avec la réservation, chambre sans fenêtre très étroite, sans confort ni tv,avec insistance on a pu bénéficier d'une chambre adéquate toutefois sans poubelle,ni chevet ou tabouret. Vacarme le soir des consommateurs du bar et dans la cour car passage obligé. Réclamation auprès du service client sans suite pour le moment

Disappointing - and no breakfast as advertised Disappointing hotel overall. Pretty run down, room was fairly small. Location was good, just a 10 minute walk to the underground station. For me the worst thing was that the hotel advertised a free continental breakfast - well that turned out to be just a couple of boxes of cornflakes and some milk in the room! Got only one cereal bowl as well - apparently to share between hubby and myself. No spoons for it, but got spoons for the tea/coffee so probably just wanted to save on the washing up.

Triple room dontcha know Got a free upgrade and room.even had a fridge. I was so thrilled Room not very big but its all i needed Was shown round the hotel and how to get in and out when pub shut. Staff very helpful and carried my bag up 2 flights of stairs Check out easy

everything was bed They charge me an extra £30 and they want cash. Because they changed the room. Eventually, the room was smelly and furniture was broken. No tv remote even though I ask for it. The manager just says sorry and it's missing, use manually. The bedsheet was dirty. OMG it was a very bad experience for us

I stayed here with a friend for one night in July for a concert so we weren’t expecting anything fancy, just somewhere to lay our heads that was close to the venue. Unfortunately this hotel fell far below acceptable standards. On arrival we were given a key and shown the fire exit entry which is to be used out of hours. We then made our way upstairs to the room. It was raining quite heavily and it was immediately clear that there was a significant leak in the room. Rain water was dripping through a hole, soaking into the curtains and then puddling on the floor. I lay down a towel to stop the spread and we left our bags packed. We had quite a quick turnaround for the show so I went down and notified staff at the bar about the leak. They seemed concerned and said they would let the supervisor know. It was never clear if they did tell anybody about it, as the staff member we later spoke to was unaware of the issue. When we returned at 930pm, we again told the staff about the leak and they said they would come up to the room. We waited around for 30 minutes before giving up and going to sleep. Nobody ever came to our room. The next morning when we checked out there was no staff available to discuss this with. Other issues include: Lack of security - rooms are opened with a key and there is no internal lock on the inside of the door meaning any staff member with a key could enter while we were sleeping or changing Bedding was stained and mismatched Bathroom was awful - stained and warped by water, cracked tile, very small and the sink was awkward to wash our faces at Wallpaper was peeling in the room We had a triple room (double bed and single bed) which were incredible weirdly oriented with the single at the foot of the double. In addition to this, the beds were metal frames with a piece of plywood under the mattress. In general the space was very small - you couldn’t turn around in the bathroom and corridors and stairways were very tight, especially with luggage. The room was incredibly warm and humid despite it being a mild July. We slept with the window open but it was very loud. Fridge in the room also made a loud buzzing sound. In the hallway there was an alarm blaring 24/7 - it seemed to be coming from a maintenance cupboard Positives The mattresses were pretty comfy Cereal and milk in the room, fridge, tea and coffee facilities, and a fan. There appeared to be washing facilities and kitchen but we weren’t told about these or whether they were for guest use. Overall, this was fine for us to spend a few hours sleeping, but I would absolutely steer clear in future.