The Fountain Hotel

Booked as it was close to Tottenham Hotspur Stadium . 25. Min walk away. Bed was uncomfortable and fridge rattled on and off during the night. But the room was nice and clean and tidy.

Location: dirty and extremely unsafe. This place doesn't deserve to be called a hotel. Avoid it at all costs! I booked this hotel for three nights. The neighborhood is horrible, and the room and bathroom were filthy. There were yellow stains on the shower floor, and the bed sheets and towels looked very old. Fortunately, I brought my own bed sheets and towels. But that’s not all. Around 2 AM, I was jolted awake by the sound of someone throwing stones at my window and shouting, ‘Open the door! I brought you cake.' I was just shocked. Then, they broke in by smashing the glass on the front door, yelling in the corridor where my room was located right behind my door. I was utterly terrified and stayed behind my door and trying not to make any noise, waiting for the intruder to leave. The place itself is far from ideal, but I hadn’t planned to complain until this horrifying incident occurred. This is the worst hotel experience I’ve ever had. I was unsure if the person would return, which added to my distress. I have attached photos of the broken door taken the morning after the incident. It's unbelievable that the property management did not react until two days later with a short message saying "sorry about the inconvenience," as if such a life-threatening issue hadn't happened at all! This place doesn't deserve to be called a hotel! It is unbelievable that neither the hotel and nor the famous platform through which I booked are helping with my request for refund! After multiple calls and messages, still no refund whatsoever!

Just avoid this place! The neighborhood is horrible, the room and bathroom are dirty. Fortunately, I brought my own bed sheets and towels. But that’s not all—around 2 am, I was jolted awake by the sound of someone throwing stones at my window and shouting, ‘Open the door!’ I was just trembling in fear. After a while, they barged inside, yelling and kicking the doors. I was utterly terrified and didn’t know what to do. The place itself is far from ideal, but I hadn’t planned to complain until this horrifying incident occurred. Now, I urgently need a refund and want to leave immediately. This is the worst hotel experience I’ve ever had. I’m also unsure if the person will return, which adds to my distress.

I previously left a review expressing my concerns about the safety at this establishment. I have attached photos of the broken door, which I took the morning after the incident. Additionally, I want to emphasize that the room door wasn’t very sturdy either. If I had been even more unlucky, the intruder could have easily broken it as well. If you want to have a safe trip, just avoid this place.

😊 - personnel accueillant - hotel assez bien situé par rapport au centre de Londres et l'aeroport de Stansted - Metro a 5 min environ de l'hotel - supermarché juste en face de l'hotel ouvert de 7h a 23h - chambre équipée de pas mal de prises dont des prises USB donc pas forcément besoin d'adaptateur de prise UK - coin cuisine commun a l'hotel - hotel pas cher pour Londres ☹️ - chambre trés petite (pas genant dans notre cas puisque nous y sommes vraiment que pour dormir) - salle de bain toute petite on a du mal a s'essuyer en sortant de la douche! - la proprete de l'hotel est a revoir on a l'impression que ca colle sur les tables...il y a un pub juste en dessous qui n'est pas tres propre non plus!) - etat de la douche (vieillissante et le reglage de l'eau est impossible) - la bouilloire est inutilisable car trop de calcaire et comme si elle etait cramé au fond) - petit frigo dans la chambre pratique mais hyper givré...et il fait pas mal de bruit pour sa taille! - la chambre donne sur une rue passante et pas de double vitrage (huisseries de fenetre sale) - radiateur en marche et reglage impossible donc il fait trop chaud dans la chambre ! - le linge de toilette est fourni mais pour 2 personnes juste 2 serviettes...c'est un peu juste il aurait fallu 2 serviettes chacune! - le petit dejeuner= petit paquet de cereales + lait) - l'acces wifi n'est pas fiable

We stayed here for one night as we were going to a party nearby. I thought this little hotel was great. Check in is done at the bar in the pub, the gentleman was very friendly and walked us up to our room Room was great. Very clean, basic but had great temperature control, TV, bathroom was nice and clean with an actual large bottle of nice shower gel provided The breakfast/tea and coffee facilities are really good The provide a large amount, rather than just a stingy little serving Just a nice little touch The room was safe, secure and quiet Granted we didn't get back till 2am But then slept like a log. They give you outside and inside key So after hours access was a piece of cake And they do a key drop box if you have to leave in a hurry I mean I genuinely can't really find any real fault No bedside tables, but I used a shoebox from a pair of shoes I had bought! But that's really just a minor thing and didn't really make a big difference Overall I'd definitely recommend

When we checked in was really surprised at how nice the hotel was, was bit bright and airy Checked into the room and it’s fantastic really - must be one of the newer ones as bathroom was great, room small but looked new inside. Bed comfy, about a ten minute walk from Seven Sisters underground There was milk, tea coffee, cereal, a fridge, big tv, walk in shower, LeD mirror etc I actually really enjoyed this room The Mexican restaurant in the hotel downstairs was great also. Food tasty and cheap for London

Great value and everything i need in the area.. Clean nice rooms. Nice staff on bar upon checkin.. Nice towels. Nice showers. Comfy beds. Cant fault this place. Short walk from severn sisters station. 20 minutes from central london. Will continue to stay here.if they have availability. Thank you guys.