Hotel Tugu Lombok

The hotel is amazing and we spent 3 perfect days there. The food is delicious and the staff is friendly, making you feel like being home. We did the trip to Gili Island with them and it’s high recommended. The SPA is great too. 👍

Quiet family getaway Family of three had a great stay in beachfront villa with private pool. Very relaxing and beautiful place with staff taking care of everything we needed and great restaurants! Recommend for those looking for a quiet getaway.

What to say……? Never in all our many travels have we come across such a tremendous, helpful, hard-working and utterly dedicated hotel staff as at Tugu Lombok. There are no words to express our gratitude. I’m sure some readers of this will sneer at my comments or think I’m exaggerating. But I’m not. When we arrived at Tugu, incubating a severe illness (though we didn’t know it), four of the staff took us to the local hospital. Not just this, but provided us with all our needs and stayed with us throughout the night tending to us, and continued to do so for the next four days. Without them I shudder to think what we would have done. And that is not an exaggeration. Whilst recovering, nothing was too much trouble for them once we were back at Tugu. Our sincere thanks to Faisal, the manager, Ruslan, the deputy manager and all the staff who were so kind. And since our return we’ve had emails asking after our health and well-being. To those who swear by the big well-known international chain hotels, I would suggest that this level of care and commitment will simply never happen in them. As to Tugu Lombok hotel itself, we can thoroughly recommend it; beautiful tranquil gardens and grounds leading to the beach. Our room was great, and very well appointed, and maintained, as was the entire hotel. Of similar quality was the restaurant and food.