Vieraskäyttäjä
20. elokuuta 2024
We booked an overnight with breakfast for my Girlfriends birthday, was impressed with the room on arrival, roses and robes for the facilities as requested, a very nice touch. The pool and other facilities are nice but very busy (Sunday afternoon, Monday morning). Enjoyed dinner in the plump duck, food and service was very good. Found almost all of the staff very pleasant and helpful. Breakfast the next day was buffet style and of good quality, although lacked choice beyond the usual options. Our gripe though was with the room it’s self at night, the walls are paper thin, and the footsteps from the people above were equally as loud. We had some rather loud neighbours, who continued well in to the night, we brought this to the attention at the time, as we literally could not sleep, however no action was taken. Spoke to the reception and manager the next morning, they were empathetic and apologised profusely, however, did leave a very disappointing memory of the hotel and we feel more could/should have been done. Not sure if we would return due to the very poor sound proofing, however, the I hope it’s something that can be worked on as the all round package our with this is very good.
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