Alua Soul Carolina - Adults Only

Alua Soul Carolina - Adults Only arvostelua

Alua Soul Carolina - Adults Only

Avenida Cala Provençals, 11, Llevant, Balearic Islands, 07589, SpainNäytä hotellin tiedot
Alua Soul Carolina - Adults Only
Alua Soul Carolina - Adults OnlyAlua Soul Carolina - Adults OnlyAlua Soul Carolina - Adults Only
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.3/5
Erittäin hyvä
68 arvostelu
Vahvistetut arvostelut
Sijainti4.3
Mukavuudet4.3
Palvelu4.3
Puhtaus4.3
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(68)
Positiiviset arviot(377)
Arvostelut valokuvien/videon kera(44)
Kielteisiä arvosteluja(22)
Maria
Majoittunut 8. 2023
Muu
4.0/5
Erittäin hyvä
Lähetetty 1.9.2023
Good 2 nights east side hotel stay Hotels location is great for people to stay for two night and have their own car. It's in a lovely bay with a beach entrance and lovely views of sunrise. Room is very bright and spacious, minimalistic but you do have everything you need there. Shower open spacious. Clean and tidy areal. Breakfast as usual for that size of hotel, nothing special but a good selection.
Käännä
Majoituspaikan vastaus: Dear Maria.Thanks for your visit and your very friendly comments!We are very happy to hear from you.Best wishes from your AluaSoul Carolina team!
DunelmArts
Majoittunut 10. 2024
Pariskunnat
4.0/5
Erittäin hyvä
Lähetetty 11.11.2024
We stayed at the AluaSoul Carolina for one week, all inclusive My Favourite Club, at the end of October. This was the last week before the hotel closed down for the winter season, so parts of the hotel e.g. the Sky Bar and the Night Club were shut. The nearby shops were also in the process of closing for the winter. Location – the hotel is situated on the seafront next to a small bay and sandy beach. It is about a 45 minute walk into Cala Ratjada via road, or there is a bus or tourist train which leave from outside the hotel. There is a small parking area in front of the hotel if you have a hire car, or plenty of street parking. It’s a quiet location, which suited us fine. Rooms – we were on the 9th floor and had fabulous views over the bay. On a very clear day, Menorca is even visible in the distance. Although all rooms face the sea, to be guaranteed of a sea view you really do need to be on floors 7 or above to avoid the trees blocking your view. Rooms were very clean. Rooms have a balcony, free safe, mini bar/fridge and tea making facilities. Food and drink – food was a bit hit and miss. It’s a buffet, so if you choose something you don’t like you can always leave it and choose an alternative. We found some dishes to be overcooked, some undercooked, some ok, and some excellent. There are meat and fish options, and a smaller vegetarian choice. There was a limited range of drinks included on the all inclusive tariff. Cocktails were good. Staff – staff were all friendly and helpful and work very hard. Our request for additional pillows was fulfilled the next day. Entertainment – the entertainment was moved indoors for this week as the outdoor temperatures were cool in the evenings. The singers in the evening were very good and we really enjoyed their performances. We enjoyed our week here, and were sorry to be going home.
Käännä
Majoituspaikan vastaus: Hello again, We are very happy to hear from you. Thanks for your visit and your very friendly comments. Enjoy the wintertime! Best wishes from your AluaSoul Carolina team!
Clarissa H
Majoittunut 9. 2024
Matkusta ystävien kanssa
5.0/5
Ylivertainen
Lähetetty 19.10.2024
Das Hotel hat eine Lage, die schon direkt beim Bezug der Zimmer und dem Blick nach draußen aufs Meer Entspannung pur bietet. Wir hatten einen superior Zimmer mit Kaffeemaschine und Minibar die immer wieder aufgefüllt wurde. Im Restaurant fanden wir immer leckeres frisches Gemüse und Fisch und Fleisch und auch das Frühstücksbuffet war sehr gut. Nur die Obstsäfte könnten qualitativ besser sein. Aber dafür gibt es Sekt wir werden auf jeden Fall wiederkommen ich war zum dritten Mal dort. Und fühle mich sehr wohl... wie zu Hause
Käännä
Majoituspaikan vastaus: Liebe Clarrisa, wir haben uns sehr über Ihre Worte und Ihren Besuch gefreut. Wir danken Ihnen herzlich für alles und hoffen auf ein Wiedersehen. Wir wünschen Ihnen alles Gute für die Zukunft! Auf Wiedersehen und adios! Ihr AluaSoul Carolina Team & Management
Marius
Majoittunut 7. 2024
Pariskunnat
3.0/5
Lähetetty 8.8.2024
Nice, clean hotel. Everything you need, if you do not need to leave the hotel. If you want to travel from the hotel, there is very limited transportation. The beach was a bit disapointing, and the pool is small. The bartenders allways seemed annoyed when ordering, and even with a long queue, you could see 2 laughing with each other with only one serving. The drinks were not up to expectations, but the food was good.
Käännä
Majoituspaikan vastaus: Hello, dear MariusThank you very much for your visit and for some critical comments. These will help us to work on our quality control and to sensitize our employees.We wish you all the best for the future!Thank you and hasta pronto!
Shelly Kathleen
Majoittunut 7. 2024
Pariskunnat
3.0/5
Lähetetty 3.8.2024
Beautiful hotel and worth upgrading to a suite however the my favourite club really doesn’t get you much more. What let this hotel down was the food. Poor choice, often luke warm at best. Husband a Vegetarian and very little choice for him. Drinks, a lot that isn’t included in the AI package.
Käännä
Majoituspaikan vastaus: Dear Shelly,Thank you very much for your visit and for some critical comments. These will help us to work on our quality control and to sensitize our employees.We wish you all the best for the future!Thank you and hasta pronto!
Wanderer50324336855
Majoittunut 9. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 28.10.2024
Super schönes Hotel, Essen war super und sehr abwechslungsreich. Es gab immer frisches Fleisch und frischen Fisch. Die Zimmer waren sehr sauber. Die Strandbucht einfach wunderschön. Das Personal war immer höflich. Alles in allem ein super schöner Urlaub.
Käännä
Majoituspaikan vastaus: Hallo, liebe® Wanderer... Wir danken Ihnen herzlich für Ihren Besuch und Ihre freundlichen Kommentare und wünschen Ihnen alles Gute für die Zukunft! Dankeschön und hasta pronto! Ihr AluaSoul Carolina Team & Management
Carma P
Majoittunut 9. 2024
Yksin matkustavat
5.0/5
Ylivertainen
Lähetetty 21.10.2024
Reisezeit: Anfang bis Mitte Oktober Ruhiges, wunderschön gelegenes Hotel direkt an einer hübschen Strandbucht. Ich hatte mein Zimmer in der 7. Etage und einen grandiosen Ausblick. Alle Zimmer gehen in Richtung Meer und haben einen Balkon. Die Zimmer sind sauber und zweckmäßig, fast minimalistisch, jedoch völlig ausreichend eingerichtet. Sehr guter und freundlicher Service. Das Buffet hat ein großes, täglich wechselndes Angebot. Das Hotel hat auf der Dachterrasse eine wunderschöne Bar, die leider im Oktober geschlossen ist. Man konnte sich dort jedoch aufhalten, den Ausblick genießen, sich sonnen oder lesen. Für die Sportfreunde: Das Gym ist etwas klein und spärlich eingerichtet. Dafür ist Animateur sehr nett und hat ein gutes Sportprogramm angeboten. In der Umgebung gibt es einige schöne, zum Teil recht anspruchsvolle Wanderwege. Der Pool ist sauber und sehr schön. Im Oktober war das Wasser im Pool allerdings recht kalt und ab ca. 16 Uhr wirft das Hotel einen großen Schatten auf die Pool-Landschaft. Für Sonnenanbeter gibt es dann nicht mehr allzu viele Liegen. Mich selbst hat das jedoch nicht gestört. Das ersparte mir den Sonnenschirm. Der Spa-Bereich sah super aus. Ich habe ihn jedoch nicht genutzt. Das Hotel ist zu empfehlen und ich werde sicher einen weiteren Urlaub dort verbringen.
Käännä
6/7
Majoituspaikan vastaus: Liebe(r) Carma P, wir haben uns sehr über Ihre Worte und Ihren Besuch gefreut. Wir danken Ihnen herzlich für alles und hoffen auf ein Wiedersehen. Wir wünschen Ihnen alles Gute für die Zukunft! Auf Wiedersehen und adios! Ihr AluaSoul Carolina Team & Management
Miriam S
Majoittunut 9. 2024
Pariskunnat
4.0/5
Erittäin hyvä
Lähetetty 19.10.2024
Zimmer sind absolut in Ordnung, Dusche und Wasser sowie das Bett wunderbar. Das Essen am Abend ist leider häufig kalt, wenig abwechslungsreich, besonders an der Poolbar gab es jeden Tag das gleiche Angebot, satt wird man trotzdem, das Frühstück ist sehr gut. Der Animateur ist sehr bemüht sich nett, jedoch täglich gleiches Programm - ein Yogaprogramm wäre z.B. sehr reizvoll.
Käännä
Majoituspaikan vastaus: Liebe Miriam, wir danken Ihnen herzlich für Ihren Besuch und Ihre freundlichen Tipps. Wir wünschen Ihnen alles Gute für die Zukunft! Auf Wiedersehen und adios! Ihr AluaSoul Carolina Team & Management
Marian M
Majoittunut 9. 2024
Perhe
4.0/5
Erittäin hyvä
Lähetetty 20.10.2024
Great Hotel. The staff are generally very pleasant and are all seemingly multilingual. I found all staff were polite and helpful. All rooms have a view of the pool/sea. I would suggest you request a higher floor for the best views. Beds are large and comfortable. The hotel is spotlessly clean. The hotel is in a quiet location if you’re looking to get away from everything. Some downsides: 1) We were all inclusive. The food is ok. It’s not very hot and I found that it wasn’t replenished quickly enough. 2) There aren’t enough tongs/serving utensils for the food meaning that people tending to have to use the same thing for multiple dishes. 3) One night, the grilled meat (which to be fair is cooked freshly) was labelled as ‘Secret Meat’. Even when staff were asked for more information, they would just smile and say “it’s a secret”. 4) I would avoid the shop directly across from the hotel. All of that said, I am planning to return to this hotel next year to recharge my batteries. Throughly enjoyed my short break here and would suggest that anyone would be hard pushed to find the overall experience negative.
Käännä
Majoituspaikan vastaus: Hello again, dear Marian, We are very happy to hear from you. Thanks for your visit and your very friendly comments & tipps. Enjoy the wintertime. Best wishes from your AluaSoul Carolina team!
Manisha F
Majoittunut 9. 2024
Pariskunnat
1.0/5
Lähetetty 18.10.2024
I’ve booked this so called 4*star hotel with lots of expectations but it’s the worst one . Very disappointed!! Let’s start with food which was worst of all no taste and very repetitive I literally felt sick for eating tasteless food for 5 nights so we had to book outside hotel for remaining 2 nights.Being a 4* star hotel no iron and board in their so called superior room with title of fav club which makes zero sense!!! Air con not working atall but when I mentioned my issues to reception they just ignored saying close door of balcony. Then I requested for a fan but they said no fan in their entire 4*star hotel. Entertainment is seriously a joke!! Don’t even bother about that. I feel staff are overworking and don’t give good services.Overall my experience was really bad with this hotel Just not Worth it !!!
Käännä
Majoituspaikan vastaus: Dear 667manishaf, Thank you very much for your visit and for some critical comments. These will help us to work on our quality control and to sensitize our employees. We wish you all the best for the future! Thank you and hasta pronto! Your AluaSoul Carolina Team & Management
Chris B
Majoittunut 9. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 15.10.2024
We were looking forward to the great sea views in the photos and unfortunately we got unlucky. We did request a high floor when booking but the last two I have done that at different hotels we got the lowest floor possible. I don't think I will ask again !! Being on floor one the view of the sea is blocked out by trees. Disappointing but it wasn't a deal breaker. We did ask for a move but were told that the hotel was full and come back tomorrow. We didn't bother. That was the only real negative. On the whole the hotel ticked most of our boxes. It was close to the sea with a nice sandy beach and the food was good. We arrived just after lunch but the restaurant was open until 3 so we were invited to take lunch and come back to check in, which we did. The food on the whole was good/very good. The only criticism was that some of the food was luke warm. (They also need to clean the salt and pepper pots which have become clogged. I saw a number of people banging them on the table to clear and on one occasion someone blowing into them, which is clearly not good). There was a good choice of food and we always found something to eat, although vegetarian options were very limited apart from salad and veg. Drinks were OK, the local Bacardi wasn't up to much so I didn't have more than one. The beer and wine was ok and good selection of soft drinks and coffee available. We liked that the restaurant was open until noon for breakfast although hot food finished at 10.30, they did leave what was left out until gone. Breakfast choice was good. There were plenty of sun beds by the pool although the sun did go down behind the hotel quite early so you had to be choosy to get ones that stayed in the sun, if you wanted to stay out until late afternoon. The pool was cool but still ok to swim in mid October. There were plenty of places to sit around the hotel and the bar furniture looked fairly new. There was a spa with indoor pool and jacuzzi and a gym. We didn't use these so can't really comment but they looked good. The sun terrace on the top floor was nice with 2 Jacuzzis and a great view. There was some entertainment which was good. The animation guy was very good. You are a way out of Cala Rajada but the bus went from outside the hotel for 3e. We got the bus in and a taxi back, the taxi was only 13e The bedroom and shower room were very good. I am not sure if all rooms have accessible shower but our room did. The curtain was a little too far away from the shower so the water was running down outside the tray and flooded the floor. The maid did leave a folded towel after our first day, at the edge of shower curtain so this stopped flooding. We did mention this to reception on leaving. The bed was reasonably comfortable and there was a tv with some English channels. There was tea and coffee in the room and a fridge with 2 bottles of water on arrival. There was no issue with refilling the bottles in the bar or restaurant. There was a free safe which was a bonus. The
Käännä
Majoituspaikan vastaus: Hello again, dear Chris, We are very happy to hear from you. Thanks for your visit and your very friendly comments! Best wishes from your AluaSoul Carolina team!
Joanna0188
Majoittunut 9. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 12.10.2024
Just came back yesterday after staying here for a week. We opted for the My favourite club as it was only a bit more expensive. We got a room on the 9th floor the highest the rooms go. The view from the room is just great. When we arrived we got asked if we wanted a sparkling wine or juice which is a really nice touch. The receptionist for check in was really lovely and explained everything to us. The rooms aren’t that big but you aren’t that often in the room anyway. The beds are massive but so comfortable. There is a coffee machine and kettle, the coffee and tea get replenished every day so are the drinks in the mini fridge and the water. We had half board booked which was plenty. They do full breakfast until 10:30 and then continental till 12:00. The choices for breakfast are plenty and especially the small chorizo sausages are so good. Dinner had plenty of choices as well and every night the hot food would change. There are plenty of salads, pasta, meat, fish and other options. The desserts were great and not too filling either. Every night you will different ice-cream or sorbets as well. The first night we payed for a glass of wine each and then decided for the reminder of the stay to go for the drinks package. Which made it easier. During the day you can go to the my favourite club area next to the bar to get free coffees, drinks and wine till 7:00pm Most days we went to the beach which you can access through the pool area. If you want a sun lounger at the beach it will cost you 19.50 euro for two but they are very comfortable. There is a little bar/restaurant on the beach as well. They do great Mojitos. The sea is a bit calmer in this area which is good if you aren’t a good swimmer. One day we walked to Cala Ratjada and then up to the lighthouse and back, it’s a really nice walk which takes you around an hour one way. The area the hotel is in is more quieter than Cala Ratjada which is just what we wanted and needed. Every night there is different entertainment in the hotel we didn’t watch any but from the balcony we could hear them. All the staff we encountered in the hotel are so friendly and trying to make your stay as pleasant as possible. We already thinking of coming back next year as we had a brilliant time
Käännä
Majoituspaikan vastaus: Hello again, dear Joanna, We are very happy to hear from you. Thanks for your visit and your very friendly comments! Best wishes from your AluaSoul Carolina team!
Martin H
Majoittunut 9. 2024
Perhe
4.0/5
Erittäin hyvä
Lähetetty 11.10.2024
Es war wirklich sehr schön und alle Mitarbeiter sehr freundlich. An der Qualität der Speisen könnte teilweise noch gearbeitet werden Aber ansonsten war alles top. Gerne kommen wir wieder Eine bessere Lösung für das abwaschen vom Strandsand sollte noch gefunden werden.
Käännä
Majoituspaikan vastaus: Lieber Martin, wir haben uns sehr über Ihre Worte und Ihren Besuch gefreut. Wir danken Ihnen herzlich für alles und hoffen auf ein Wiedersehen. Wir wünschen Ihnen alles Gute für die Zukunft! Auf Wiedersehen und adios! Ihr AluaSoul Carolina Team & Management
PATRICK B
Majoittunut 9. 2024
Matkusta ystävien kanssa
5.0/5
Ylivertainen
Lähetetty 9.10.2024
Très bien bien situé avec accès direct à une crique. Chambre un peu étroite mais le balcon avec la vue sur la mer est sublime. Salle d'eau très agréable. Manque un peu de rangements si on reste une semaine. Restauration correcte. Animations concerts en soirée très sympa. Salle de fitness bien.
Käännä
Majoituspaikan vastaus: Bonjour Patrick, Merci pour votre visite et de votre commentaires ! Cela a été un plaisir de vous servir ! Meilleurs vœux de la part de votre équipe AluaSoul Carolina ! A bientôt!
annemariesN6180TK
Majoittunut 9. 2024
Matkusta ystävien kanssa
3.0/5
Lähetetty 10.10.2024
Une semaine passée début octobre avec des amis Séjour mitigé. La chambre est correcte avec une vue mer partiellement obstruée par les arbres. Les repas sont très moyens très souvent tièdes voire froids et servis dans une pièce très bruyante type cantine. Contrairement à ce qui est annoncé il n y a aucun thème lors des dîners car en fin de saison ils limitent les approvisionnements (dixit la responsable de la restauration !). Clientèle essentiellement germanique et bruyante. A 21h30 on vous demande de quitter la salle de restaurant car le service est terminé. Les spectacles le soir sont moyens. Le rooftop est fermé début octobre. Cela n est précisé nulle part. Dommage car c était un de nos principaux critères de sélection. Cerise sur le gâteau on vous facture en fin de séjour un massage que vous n avez pas effectué ! Fort heureusement cette erreur a été corrigée. En résumé nous ne conseillons pas cet hôtel à la clientèle française.
Käännä
Majoituspaikan vastaus: Chère AnnemariesN61... Merci beaucoup pour votre visite et aussi pour l'un ou l'autre commentaire critique à ce stade. Ceux-ci nous aident à travailler sur notre contrôle qualité et à sensibiliser nos employés. Nous vous souhaitons tout le meilleur pour l'avenir! Merci et vite fait ! Votre équipe et votre direction de AluaSoul Carolina