Greenbank Lodge Llangollen

Brilliant guest house right in the heart of LLangollen. Our charming room had a separate sitting area with the bathroom in the middle separating a nice sized bedroom. The bedroom also had a great bath right in front of the window. Check in and out was easy and the place was spotlessly clean.

You asked Room smelt damp throughout stay..slug in hand soap holder one night.

Mature couple. Entrance courtyard needed care and attention. The room had a small settee that needed cleaning. The toilet and shower was dark and not inviting. The bed was comfortable. We had difficulty with the electronic front lock. The fob did not work and the combination code did not work after initial opening. The car park next door in hall street was full for over 24 hours. We only stayed the one night and booked another hotel for our second night.

Good central location but needs a bit of TLC. The location of the lodge is great, very central. We didn't realise until after booking that there was no car parking at the lodge - you have to go to pay and display down the street. However it is free due to the car park pass provided (after check in which is 4pm). There were a few niggles about the room (Room 2) - the TV in bedroom didn't work, the towel rail in the bathroom didn't work, no extractor fan and room was generally a bit cold. The management said they would look into this following my email on our first night, but I had no reply after that, other than a fan heater was provided when we got back to the room. There is no one on site - the owner is remote. The room was OK, a bit dated but lots of space having a separate living room to the bedroom. Could do with a bit of an update.

Great location Great location, spacious room. Comfortable bed. Just a few minor issues with cleanliness, and noise from upstairs bedroom.

No hot water! First impressions: location excellent, in town centre, close to everything. Remote check-in, instructions easy to follow. Bonus of parking permit. Upon entry noticed the hallway smelled musty. However the room was larger than expected and nicely decorated. Bathroom needs some maintenance. Shower head should be replaced, very tatty and full of mold. Toilet and sink not secure and quite wobbly. The bathroom was wet for our entire stay too, after the first use, due to poor design. Floor sopping. Good night's sleep, room quiet, dark and bed comfortable. Had an issue, we woke Saturday morning and no hot water for a shower. Had to boil the kettle to wash in the sink. Came back from a hike at 3.30pm and still no hot water! Contacted the owner/ manager via email, they said was unusual, but unfortunately had no rooms to allow us to use, as fully booked. Offered a credit note, this wasn't useful as probably won't return to Llangollen. We waited another 2 hours till 5.30pm, but still not hot. Ended up washing once again in the sink using the kettle. Not ideal especially when youve been hiking. Quite disappointing, on what otherwise would of been a nice weekend break in a lovely town.