Hydro Hotel

Don't let the 2 Star rating fool you. The Hydro is so much better than that. In an ideal seafront location away from the noise of the pier the hotel offers a warm welcome. The housekeeping is first class with spotless rooms. The dining experience is amazing, clever chefs and great waiting staff. Clesio you were brilliant. Our stay with Brent Thomas coaches was such a welcome break after the long grey Winter. If this is the standard of Leisureplex hotels we will certainly be looking at staying with in another of your hotels. You are so fortunate to have such hard working staff in all departments.

Got back yesterday from a 4 night Alfa break. The hotel was great, clean, warm and our room was comfortable. The food was good, especially the breakfasts. All the staff were brilliant especially Carly and Monika on the bars. The entertainment was o.k. and we even managed a win on the bingo. I would recommend a trip to this hotel.

Went on an Alfa coach trip for 4 nights. Only classed as a 2 star, but presumably only for lack of certain amenities, as it was excellent and great value.. Had a single room at the back, quite small but perfectly adequate, quiet and very clean and warm - almost too warm as needed the window open even though the weather outside was freezing and the heater wasn't on. Great bathroom and shower - looked recently refurbished. Food was wonderful. Not cordon bleu, but tasty, plentiful and well presented. Lots of choices for breakfast, including a full English. Dinner had around 6 choices for each of starter, main and dessert, including good old favourites like apple crumble and jam roly poly. Lots of options for vegetarians. All the staff were friendly and helpful, with a special mention for Maiai (hope that's spelt right) our waitress who was superb - friendly, helpful and efficient. The hotel is right on the seafront, with a lounge area and the bar overlooking the beach. Entertainment was good and there's bingo if you like it - we retreated to the bar, which was very reasonably priced. I would re-do this trip just to stay in the hotel.

Best holiday we could have wished for, Terrific room, GREAT food and a wonderful server named Ewa (I apologise for my spelling if I have spelt that wrong!) We will definitely return next year. I can't emphasize just how great the staff have been at all levels. The turkey and tinsel was a great day. Thank you so much for a wonderful holiday. Cheers Mr Neil King (Room 104)

Had a nice time , food was good and the hotel was very cosy, but left my wife hair strainers in room 315 on Monday 2nb December,tried to contact the hotel but no answer,left message on answerphone, e- mailed hotel but again no reply, They were very expensive straitners but extremely disappointed with the lack of customer care from the hotel.

Just returned from a turkey/ tinsel type break at the Hydro. The hotel was lovely and warm, spotlessly clean and the refurbishments were lovely to see. The team here are truly committed , reception, bar, cleaning team and the service in the restaurant is outstanding, food always hot and a great choice, nothing seemed too much trouble. A highly visible management team who have set and maintained a brilliant standard and went the extra mile to provide a truly atmospheric break. Well done to all the team at the hydro, from someone slightly younger than the average customer, I thought it was an excellent package and will return again and my Mother in law loved it Thanks again and Merry Christmas