Americas Best Value Inn-Livonia/Detroit

got the job do e Room wasn’t great, bathroom wasn’t clean, almost 0 amenities

This property was terrible the young man at the counter refused to allow me to check in after I booked and paid for a reservation through *******! He claimed someone else had purchased the same reservation that I did just second before I didn’t ask him if he could accommodate me and give me something else since I had already purchased the room he told me ******* overbooked them and there were no rooms left after I called ******* and explain to them what was the situation they then send me a email telling me that I could not be refunded because there are strict rules that these places go by however I had until 12:00 AM that night to check in? I made it to the room at 10:30 so I am out of $120 time but I sure gained frustration. God bless those people.

The first room I received was dirty, they transferred me to what they said was their only other room available, which neither heat nor the a/c worked in. By the time i got settled in it was 230 AM, and they offered me a 20$ refund for that night and a transfer the next. Still haven’t received the refund.

Di room was nice. No trash basin or kups, so dat made it eco-friendly. Microwave and fridge was good, although fridge had food in it from previous persons.

When asking politely in the lobby how much the toothbrushes were in the vending machine-- they told me the price and was asked for tooth paste-- they told me to use soap. I was angry for the rude reply.... I told them I was going to write a bad review and contact upper management, I went to my room and called front desk to ask for name of owner--was frank. They called back and told me they had called the police which they didnt nor did they have reason to. I then left for a few-- come back they went in my room while 10 minutes of being gone and I told them I was going to put a lawsuit against them and they told me their lawyers would win over mine, Tried getting me to stay and apologize after telling them i'd be owning their hotel soon with Livonia police. Terrible owner..... He just gave his hotel away.