Premier Inn Livingston (M8, Jct3)

Warm welcome and clean room. Bought the meal deal. The food is miles better than the Premier Inn down the road. Paid for the WiFi upgrade. If only the WiFi speeds were better, I’d have given five stars. Shrubbery in the car park is rather tatty.

Stayed for one night. Room comfy and clean. Warm without being overheated. Although the building is slightly tired looking it was clean and tidy. Would maybe benefit from a coat of paint. Staff all pleasant, friendly and helpful. Good night’s sleep. Good meal Deer Park Beefeater next door. Good breakfast as well.

Over the years my wife and I have used Premier inn across the country,always raved about the quality versus the price,I thought they were excellent. Stayed in Liverpool Feb 24....not so good. Stayed in Livingston Jan 25....awful,I know bad revues won't change people's minds about were they stay and spend but it's sad to see such a decline in what was once a quality product. I really can't stay again. I value my sleep,so many doors banging. I like to be able to feel clean after I've touched a light switch. Cobwebs hanging over the bed....just not a great experience, this won't change the standard that I seek, money needs spending in a refurb. An experience worth telling.

Stayed here last week, great hotel nicely located for shopping centre , room was nice size , very clean , bath in bathroom which was a nice change after day of shopping , staff were very friendly and helpful , room was nice a quiet, check in check out fast and easy , price of room only was superb, will definitely stay again

I left a great review on trust pilot regarding the service I received in the restaurant on day two of my stay. However this was premature, the service I received after this was very poor, staff ignoring patrons while doing nothing, it was like they are afraid to engage with the guests. I had one server on my last evening eating at Livingston that was particularly ignorant and just ignored me, when he was not actually doing anything.

Despite what you may think, not all Premier Inn rooms are the same. I've stayed at a few Premier Inn sites, around the country, and the room I was given, at this hotel, was the amongst the best I've stayed in. Having never stayed at this hotel before, I'm not sure if this room was standard, for this site, or if I was given higher grade of room. It was spacious, had a nice large tv, and the bed was of the usually comfortable standard. I have got one slight niggle, and that's the pillows. I found a single to be too soft and doubling them up was too uncomfortable. In the end I had use a towel to find that happy median. Having got the niggle out the way, I have to praise this site for the heated towel rail in the bathroom, It's not a massive thing, but it was surprising. When I'm next need an overnight stay close to Edinburgh, I'll definitely be looking at this site again.