Vieraskäyttäjä
9. elokuuta 2023
AVOID,AVOID,AVOID Just back from what I can only describe as the most horrible experience I have ever had in any accommodation in Liverpool.A group 14 of us booked to stay in these apartments for our friends stags/hens.Having arrived Saturday evening to what we thought was a great apartment ,turned into a nightmare 3 hours later when the "porter"(the most aggressive,intimidating,sorry excuse of a man) came barging into our apartment screaming for us to get the f**k out,that we had breached the contract by being over capacity and smoking inside.And that we would lose our £500 deposit.When it was explained to him that we weren't over capacity that 4 people who were staying in another hotel had just arrived to head out with us and that the said smoker was actually standing at the doorway to the balcony smoking and not inside he didn't care.Got so aggressive with the girl who had booked it.Most of us went downstairs to leave a couple of people to try talk to him.He was being so intimidating ,aggressive and very unreasonable that we called the police to try get it sorted.They agreed with us and said we were actually a nice group and didn't deserve this as they could see we hadnt done damage to the apartment but basically said we would have to leave as the porter had the final say.So 14 of us ended up out in torrential rain walking the streets of Liverpool trying to find somewhere to stay after payimg €1400 to this place.No management to get in touch with either.Its shocking that these people can get away with what we now think is a scam,as we have since heard and seen reviews that we are not the 1st guests for this to happen to.Management need to get rid of that vile human and get more decent,approachable staff.What was supposed to be a weekend of celebrations ended in devastation.Do Not Give Your Money To These Scammers.
Käännä