Horsted Place Hotel

My wife and I visited for a short break. The hotel is beautiful, in beautiful grounds. The suite in which we stayed was really well appointed and especially comfortable. The traditional breakfast was hearty and satisfying. The dinner was excellent, from a fine menu. The staff were friendly, properly attentive and friendly. Well worth a visit.

We went as a family of 11 persons and booked 5 suites. Being nosey, we all inspected each of the five suites. Each suite was completely individual and all were very tastefully decorated. We all agreed that the suites were beautiful. and well appointed with the usual items one would expect to find in such rooms. The public areas are all tastefully decorated and wherever possible, period features have been retained. The WiFi is reasonably fast in all areas including the bedrooms. The lounge has a number of games including Solitaire, Bagatelle, Table skittles, Noughts & Crosses and dominos. Seating is arranged in such a manner that groups can be sub-divided from Couples. A very pleasant small bar area is adjacent with a wide variety of drinks available. There are two Dining areas plus a private Dining room. Tables are spaced in such a manner to accommodate groups and couple at sufficient distances to not encroach on each other's space. We booked on a Dinner bed and breakfast basis from Saturday through to Monday, so our stay took in two breakfasts and two dinners. Both breakfast were superb with a wide variety of choices ranging from Continental to full English with plenty of choices in between. There are no supplements incurred.Both Dinners were equally good, with supplements for speciality dishes. It is gratifying to note that request to add or omit items or have items cooked in a slightly different manner all all taken in the stride4 of the Servers and kitten staff. On the subject of the Staff, Horsted Place seems to have a Policy of 'Nothing is too much trouble'. Whatever or whenever you request something, the Staff seem capable of handling your request and when I asked at Front Desk, if I could order a round of drinks for the lounge area, the receptionist said " No problem' I'll bring them to you straight away'. Without exception , all Staff members were attentive, knowledgeable and courteous. However, one staff member stood head and shoulders above the rest and that was Samantha or Sam as we called her. She can easily be in 6 places at a time and is always on hand and never seems to sleep. She is a Superstar. By way of comment, not critcism,I submit a few thoughts:- The small lift is antiquated, slow and quirky but in keeping with this historic building. A small Fridge in the rooms would be a bonus with perhaps a couple of complimentary bottles of water, beer, Coke (Full fat & diet) plus an Orange juice and apple juice. On arrival, all of our rooms were very warm and rather hot overnight. For an extra cost, I would have been happy to have a mobile air Conditioner brought to the room(s). As I own an Air conditioning Company ( Airtech ,East Grinstead), I thought about different ways of Air Conditioning various bedrooms and Public areas, but all ideas were very expensive or highly complicated and Horsted Place is probably a listed building anyway which would further complicate matters ! Overall, a most enjoyable stay and we shall be

Nice character. Excellent staff. Excellent food. Small niggle, huge room but tiny bed in the Portsmouth. And croquet lawn looked in need of some love.