Santa Luzia B&B - HOrigem

I have never seen such a dirty hotel. All the floors were covered in dust, and the reception was located across the street. If you’re traveling with luggage, be aware that the hotel has no elevator, and the stairs are narrow. When we arrived at the room on the fourth floor, we found hair in the bathroom and urine all over the toilet. We decided to leave immediately, but the receptionist was very helpful and offered us another room. Unfortunately, the new room seemed even worse, although it was larger. The smell of mold was unbearable, and the walls were poorly maintained. Because of this, we decided to move to another hotel. When we asked about canceling the reservation, we were informed that no refund would be issued, resulting in a significant loss for us.