Lisbon Serviced Apartments - Santos

My family and I fell disgusting for Santos B’room and it is not clean enough

Todo genial tal y como esperábamos!!! Por ponerle un fallo es que el ascensor es super pequeño y el carro de mi hija casi no entraba, tenía que estar haciendo malabares para poder meterlo.

The location of the apartment was perfect. There were many restaurants and bars nearby. You can easilily walk to the many points of interest. The apartment was nice, clean and well equipped. However, the check-in process requires the use of the check-in automat. Due to the fact that we did not receive the code from the host which is necessary to make a chec-in we couldn't have done it by ourselves and had to call. We finally received the number but the lady on the phone was very unfriendly and not willing to help when I ask for assistance in check-in she answered she has a large number of appartments to handle and she has not time.

Appartement propose et très bien équipé

The check-in at the hotel was time consuming as we were asked to upload every single guest's passport information on the spot using the QR code provided. This can actually be done beforehand if guests were informed before the check-in day. The city tax payment wasn't smooth as there was a problem with the transaction made on the phone and we needed to repeat the payment at the machine which caused us a double charge. It is refundable after contacting trip.com. Overall the room is clean and equipped with everything you need, just the check-in part needs to be improved.

Foi um check in penoso, demorado. Eramos 2, queriam que pagassemos 3 pessoas. Depois o apartamento era razoavel, mas tinha o sofa molhado.