Sunset Destination Hostel

Rui did great service for the guests. He showed the guests around town and gave his best recommendations which were very helpful. A true great experience. ………………..,., ……….. ………………..,., ……….. ………………..,., ……….. ………………..,., ……….. ………………..,., ………..

Rui is the best guide for your Pubcrawl! Nice Guy and knows everything about the city, he will take you to the best bars and clubs and will look out for each and everyone of pubcrawl. Rui thanks for everything I look forward to going on an adventure with you soon again!

Amazing Hostel! Great vibes! Amazing rooftop with a heated pool, so don't forget to bring your swimming suit!! The views of the river and ships is great! Great location, easy to walk to and bus stops nearby. BBQ and Karaoke at night were a great way to start the night!

I don’t even know where to start with how frustrating my experience with Sunset Destination Hostel has been. I made a booking and immediately reached out multiple times via email for assistance. Days went by without any response. I thought maybe they were just busy, so I tried calling – many, many times. Guess what? Nobody picked up! Finally, after all my attempts, I managed to get someone on the phone, only to be greeted by an unprepared receptionist who flat-out told me he couldn’t help with anything, including canceling my reservation. So, what exactly are the contact details on their website for? Why even have a reception if they can’t assist with basic requests like cancellations? I’ve never experienced anything like this in the hospitality industry. When I asked to speak with a manager, the receptionist told me he was alone, and there was no manager on-site. This is unbelievably risky, especially in case of emergencies like a fire evacuation. The lack of a manager is a huge red flag for safety, let alone customer service. The lack of communication, the complete lack of assistance, and the overall disregard for customer service is absolutely mind-blowing. It’s not just frustrating, it’s unbelievable. I highly recommend you DO NOT BOTHER booking with this place. Save yourself the headache and find somewhere else.

Muy buen hostal, camas cómodas, baños limpios, muchas actividades para los huéspedes y el desayuno incluido muy completo. La atención de todos espectacular, desde Albano que nos recibió, Diana que nos dio excelentes recomendaciones, T con el desayuno y Guillermo en el bar. Muy buena experiencia, volvería a estar

Good: - Staff was helpful and friendly - Terrasse was great - Bed was confortable for what it was - Paid activities on site are usually worth it Bad: - Shower spaces and bathrooms are cramped - Drape attached to bed for your privacy could be a bit sturdier. It fell 2 times while I wanted to move it a bit - Pub crawl activity was ok but I think the selection of bars should be way better - I feel like the place could use a bit of renovation. The decor is not bad but a lot of the furniture should be replaced.