Residencial Joao XXI

Tuve mjuchos problemas para conseguir entrar al hotel y a la habitación, ya que ni el hotel ni ******* me mandaron un correo antes de que yo llegase (después sí). Ese fue el gran inconveniente. En cuanto a la estancia en sí, bien. Es antiguo, pero ninguna queja. Aunque está un poco alejado del centro, hay un autobús al lado del portal que te deja en el centro en 10 minutos. También hay varios restaurantes al lado, para poder desayunar o comer

The Residential is located in a very nice neighborhood. There are two restaurants besides the hotel with very friendly people, which made a plus to our stay, The front desk lady was such an amazing young lady, ready to help us to solve any problems for which we are very grateful. And the cleaning staff was very polite. There are some negative aspects: the front door is extremely heavy and we did not have instructions to enter, we had to call the front desk from the street. After 10:00pm, the front desk is closed until 10:00am. The room did not have any amenities, only the beds, one towel per person, and liquid soap for the shower.

Pros: Very good position near the centre. Two bistros next door. One of the lowest prices in town for standard room + private bathroom. Simple check-in process. Cons: very old equipment + electrics, near to quite noisy crossroad, also from the hallway you can hear everything. Official check-in 4:30 p.m. In our case one bed was so squeaky… For low price you get low quality – so simple. Do not try to contact the hotel via messages – no response. The hotel has confusing info about the check-in process; they say there is no front desk.. There is (but not open 24/7). This was actually the best experience of this stay - the young lady at the front desk was very kind, nice, and allowed us to check-in about 4 p.m. but we could keep our luggage in the room even about a hour earlier. Thanks!

I traveled with two children. All paid and confirmed. The accommodation has repeatedly assured me about the self check-in that they will send. The result - no login codes, unwanted communication - only an answering machine and I spent the night at the airport with my children :-(

Razoável, tudo limpo mas o prédio antigo. E não aceitaram guardar nossas bagagens, mesmo sabendo que não é finalidade deles. Não recebemos orientações de como realizar o check-in, portanto tivemos que ligar.

Message on front desk said I need to follow instructions sent in an email. However, no email was sent by the property with any instructions and I was unable to check in. Had to spend the night with the family at the airport instead.

It was Avery peculiar place hardly a person to talk/help you.

No se puede dejar medio rollo de papel de wc para 4 personas y no dejar más. Enchufes que no funcionan. Tendrían que mejorar en el mantenimiento.

Atendimento excelente, bem orientados sobre check-in.