Four Seasons Hotel Ritz Lisbon

老牌酒店沒話説 完美

服務一流！環境優美，房間安靜，特別是有個陽台對吸煙人來説極大的方便！

I treated my mother to her 70th birthday with an Afternoon Tea at the Four Seasons Lisbon. I email the concierge over in advance to reserve and shared that it was a special occasion for us. We were the only Afternoon Tea customers in the Lounge. They seated us promptly and forgot us just as promptly. I had to physically get up each time to seek out a server for every step. Glasses of water. Taking our drink orders. It took expressing my displeasure to the manager and over two hours for the tea sets to come out. The food was fine but by the time it came out, we lost interest Do not recommend. Definitely not the four star service the brand boasts. And definitely not the afternoon tea experience so many travel guides recommend for Lisbon.

The absolute worst of the Four Seasons chain. Looks like something out of the Soviet era of hotels. Leaking shower, poor food and service that would make Holiday Inn shut down the hotel. They struggle to offer any care or concern for the guest.

Wow! This hotel is incredible. I was here for a work trip and I was blown away by the level of attention and care given to me and my colleagues throughout our stay. Every single worker at the hotel was caring, kind and efficient. You will want for nothing at this hotel. The rooms are beautiful and the beds were very comfortable. My room had a balcony overlooking the front of the hotel and the neighborhood around it. It was very relaxing and a nice place to watch the sunset. The amenities in the hotel are beautiful. Although I did not use either pool they looked really inviting. The pool bar was very nice and my colleagues and I spent some time there after our meetings. The team at the pool bar was amazing as was the team inside at the indoor bar/restaurant. The rooftop has a running track and a gym. Even if you do not work out you should visit the rooftop simply for the view of Lisbon. The view is stunning. We had meetings in one of the hotel conference rooms and the team that supported us was really great. We had breakfast and lunch catered by the hotel and we had it served in a private room. The same team served us every day and they really were wonderful. This hotel is a great place for a company retreat or offsite. It has everything you need to run successful meetings while receiving a very personalized level of service. Thank you Four Seasons for a very successful work week!

I had high expectations for the Four Seasons Lisbon given the brand's reputation, but unfortunately found the experience more corporate and less personal than I anticipated. While the location and service were adequate, the property felt like it was operating more as a business hotel than the luxury hospitality experience Four Seasons is known for. The rooms, while clean and functional, showed noticeable signs of wear that detracted from the premium feel you'd expect. Furnishings appeared somewhat dated, and small details like scuffed surfaces and worn upholstery suggested the property could benefit from a refresh. For a Four Seasons property, I expected immaculate attention to detail, but the rooms felt more like a well-maintained business hotel than a luxury destination. The overall atmosphere leaned heavily corporate, lacking the warmth and personalized touch that typically distinguishes Four Seasons from other luxury chains. Staff were professional but interactions felt somewhat scripted rather than genuinely welcoming. While Lisbon itself is a fantastic city and the hotel's location is convenient, I'd recommend looking at other luxury options in the area that might offer better value and a more authentic hospitality experience. The Four Seasons brand usually sets a high bar, but this particular property didn't quite meet those standards during my stay. Would I return? Probably not, given the other excellent hotel options available in Lisbon that offer better value for a luxury experience.